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Jenkins Kia of Ocala
Ocala, FL
2,377 Reviews
Head to Jenkins Kia of Ocala to buy or lease a new Kia or for your Kia service needs. Come to our Kia dealership in Ocala, FL, today and see our new and used Kia models for sale!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,377 reviews
March 23, 2026
Mackenzie is the best salesman who we have been using for the past 7 years. He knows everything about new and used cars. We purchased 6 cars from him. The deals are always fair. They are honest, and ver the past 7 years. He knows everything about new and used cars. We purchased 6 cars from him. The deals are always fair. They are honest, and very quick in financing. They detailed the car and filled the car with gas. More
by mackstephen
March 23, 2026
I recently had an oil change and tire rotation at Jenkins Kia, and the experience was excellent from start to finish. Alex, my service advisor, provided outstanding customer service, friendly, professional, Kia, and the experience was excellent from start to finish. Alex, my service advisor, provided outstanding customer service, friendly, professional, and very attentive throughout the entire visit. The service was completed quickly and efficiently, and everything was clearly communicated. It’s always reassuring to know your vehicle is in good hands. Highly recommend Jenkins Kia, and definitely ask for Alex if you’re coming in for service! More
by Arneli
Employees Worked With
Alex, Service Department
March 23, 2026
The dealership was very organized and the staff was exceptional. Kristie Ryan was super to work with. She was sooo helpful and went the extra mile to help us. exceptional. Kristie Ryan was super to work with. She was sooo helpful and went the extra mile to help us. More
by Charlie
March 21, 2026
Had an emergency problem while on vacation. I called to see if they could install a alternator and they did the same day. Very thankful for them helping us out. I called to see if they could install a alternator and they did the same day. Very thankful for them helping us out. More
by jayandlauriem
Employees Worked With
March 17, 2026
I cannot believe how easy my entire experience was while at Jenkins Kia! Ismael made this experience literally painless! Ismael is well deserved of the “Best Salesman” award I peeped in the. Corner of his at Jenkins Kia! Ismael made this experience literally painless! Ismael is well deserved of the “Best Salesman” award I peeped in the. Corner of his office! Thanks so much! I recommend this team, the entire dealership was very friendly and outgoing and made me feel welcome! More
by Donna
March 17, 2026
As soon as I arrived for my appointment, everyone was nice and friendly. Chris, my service advisor, explained everything that would be happening to my vehicle. nice and friendly. Chris, my service advisor, explained everything that would be happening to my vehicle. More
by Dia
Employees Worked With
Chris M
March 16, 2026
After being a loyal Kia customer for 17 years in the state of Kentucky, I just experienced the worst service from a dealership. Jenkins Kia Ocala, denied to correct my vehicle issues even thou it still state of Kentucky, I just experienced the worst service from a dealership. Jenkins Kia Ocala, denied to correct my vehicle issues even thou it still under warranty. The only thing in the car they said they fixed, now it's making more noise than before . They try to fix your day with a smile but what I needed fixed was my vehicle. They take your money, but they don't want to be accountable for their actions. Well, for whoever is reading, educate yourself, look into the Better Business Bureau complaints they received from this dealership and make a wise decision. Do not recommend this dealership to the worse enemy More
by munizdavid1723
Employees Worked With
March 11, 2026
Had appt arrived at 800 be chile was in shop in 10 minuets Tech worked efficiently I could see how he worked and was impressed was out of dealer at 930 minuets Tech worked efficiently I could see how he worked and was impressed was out of dealer at 930 More
by Ron
Employees Worked With
March 11, 2026
Great service they performed a recall for the EMC software update on my 2024 Telluride they also did the 14 point check that stated everything looks good and washed my vehicle. It all took about 2 ho software update on my 2024 Telluride they also did the 14 point check that stated everything looks good and washed my vehicle. It all took about 2 hours to complete which was an adequate amount of time. More
by cobra1128
