Jenkins Kia of Ocala

I took Kia Soul for a test ride My sales person Brian Snook was very knowledgeable and friendly. After speaking with the sales manager we could not come to a price. He told me the Kia was over priced Snook was very knowledgeable and friendly. After speaking with the sales manager we could not come to a price. He told me the Kia was over priced but in this market he could get that price. So we parted ways and I bought one at Bill Bryan Kia. There price was much better. I also gave Brian a $25.00 coupon I took out of the internet that said if I took a car for a test ride I would receive the $25.00. I was told his manager would take care of it. I guess because I didnt buy the car I dont get the $25.00. More

I had a brake light warning and Joseph got the vehicle in quickly, got the repair completed and out the door quickly. Thank you. quickly, got the repair completed and out the door quickly. Thank you. More

My experience was good. The personnel was very kind and professional. They showed interest on my needs and did everything to meet them. professional. They showed interest on my needs and did everything to meet them. More

Tyler M was an excellent sales man and knowledgeable. Everyone was so helpful and friendly. Everyone was so helpful and friendly. More

Excellent service. I always ask for Callie. Also, had interaction with the Parts Dept. for batteries for the key fob. Don't know the names, but both gentlemen were extremely helpful. interaction with the Parts Dept. for batteries for the key fob. Don't know the names, but both gentlemen were extremely helpful. More

Excellent service! Lance went the extra mile making me feel safe about COVID while waiting for my car. No surprises, just excellent service as usual. feel safe about COVID while waiting for my car. No surprises, just excellent service as usual. More

Great service and attentive staff. Mark checked with me frequently while I waited and kept me informed. He made the service appt pleasurable. I would prefer him as my consultant from now on frequently while I waited and kept me informed. He made the service appt pleasurable. I would prefer him as my consultant from now on More

The experience at Kia was excellent I was treated with the up most respect and helped with any questions I had your sales and financial team are definitely professional teams thank you I am pleased with m the up most respect and helped with any questions I had your sales and financial team are definitely professional teams thank you I am pleased with my purchase. 100 percent. More

I typically do not leave reviews because I think it's a waste of time. However with the terrible experience my mother had at this service department I figured I should warn some others to stay away.. Staff waste of time. However with the terrible experience my mother had at this service department I figured I should warn some others to stay away.. Staff in the service department were rude. Sales wouldn't leave her alone about trading in her 2021 soul that doesn't even have 6k miles on it yet. She's 76 years old, lives alone and doesn't know any better. She entered the dealership looking to have a tire patched (that she has coverage on) and a simple oil change. By the end of it all she was told the tire couldn't be repaired and that she would need to by two tires in order to keep her warranty! I told her to just get the oil change finished up and I'd take her car somewhere else to have the tire patched. Which by the way, they patched with no issues! More

We were extremely impressed with Tyler for being at this dealership for such a short time. knowledgeable, energetic, patient, listened, & very helpful setting up car. dealership for such a short time. knowledgeable, energetic, patient, listened, & very helpful setting up car. More