Jenkins Kia of Ocala

I know that they can’t help if something goes bad on a new vehicle but with 800 mile on my new car and already I am giving up my time to wait for Kia to fix my new vehicle. I am disappointed that I bought new vehicle but with 800 mile on my new car and already I am giving up my time to wait for Kia to fix my new vehicle. I am disappointed that I bought a car that is new and I am having to take time to get it fixed. Nothing wrong with the service department, I just think that less than 1000 miles and something already broke on this new vehicle. More

We were treated with respect. I feel I got the price I was looking for. Very patient with trying to get the price in my ball park. I feel I got the price I was looking for. Very patient with trying to get the price in my ball park. More

Everyone was very nice opening the door once checked in and when finish with work and when finish with work More

Service rep was very efficient and friendly. Service was timely. Appointment was easy to schedule Service was timely. Appointment was easy to schedule More

I went in for warranty service. My service advisor kept me informed on the progress and the whole process was quick and efficient. My service advisor kept me informed on the progress and the whole process was quick and efficient. More

Vic shiwram is a very good salesman he help me out with a lot of questions and answers anything that I need Was taken care of so if you go to kia of Ocala ask for him he calls and make sure everything Go lot of questions and answers anything that I need Was taken care of so if you go to kia of Ocala ask for him he calls and make sure everything Going ok thanks Vic. More

I didn’t receive the correct trade-in value for my car, even though I presented a mailed offer letter clearly stating over $12,400. Instead, I was given significantly less. I was also misled into bringing even though I presented a mailed offer letter clearly stating over $12,400. Instead, I was given significantly less. I was also misled into bringing my phone to complete a review “together” in exchange for a $100 gift card. The sales manager took my phone, submitted the review himself, and I never received the gift card. On top of that, the new car didn’t include all the features that were promised, and I had to spend more money on upgrades. This entire experience was unprofessional, misleading, and disappointing. More

Overall, my experience at the Kia dealership was nothing short of outstanding. Stacy was a great service advisor. His commitment to customer satisfaction and high-quality service has earned them a loyal cus short of outstanding. Stacy was a great service advisor. His commitment to customer satisfaction and high-quality service has earned them a loyal customer. I highly recommend this dealership to anyone in need of vehicle service or looking to purchase a new car. Five stars all the way! More

I have NEVER liked dealing with a car dealership but Jerry has been outstanding! Takes care of everything I go in for and more! A great asset to your company! Jerry has been outstanding! Takes care of everything I go in for and more! A great asset to your company! More

Aaron and Barry are the absolute BEST to work with. I came in with my daughter to trade her vehicle in. I set the monthly payment from the beginning and they made it happen! I came in with my daughter to trade her vehicle in. I set the monthly payment from the beginning and they made it happen! More