Jenkins Kia of Ocala

30K - 35K mile routine checkup for 2016 Kia Soul +. Something has changed for the better since my last service in late 2019: We enjoyed just sitting in comfortable chairs waiting for our Soul to be serv Something has changed for the better since my last service in late 2019: We enjoyed just sitting in comfortable chairs waiting for our Soul to be serviced , and NO hungry salespeople jumping all over us. Our best wishes to Jamie Fielding and we wish him a speedy recovery.. More

Friendly. Keeps you informed.. Nice waiting area. Drinks and snacks. It's always a pleasure to work with Callie! I never dread going in for service. and snacks. It's always a pleasure to work with Callie! I never dread going in for service. More

my mother is 72 and has never bought anything other than GM in her life. The respect that we were given was impeccable. Cedric went above and beyond making our car buying experience amazing. GM in her life. The respect that we were given was impeccable. Cedric went above and beyond making our car buying experience amazing. More

Beware Although everyone there is very friendly and helpful, beware of the bogus extra charges they tack onto the cars under the disguise of dealer added opt Although everyone there is very friendly and helpful, beware of the bogus extra charges they tack onto the cars under the disguise of dealer added options. For instance, $499.00 for floor mats, $300.00 for window tinting, $200.00 for a cargo net, $300.00 for mud flaps, and the big one AMV $3995.00 which is a bogus "avereage market value" charge which makes no sense. I had the good sense to challenge them on these outrageous charges and they took them off. Which tells me if you can take them off, they didn't need to be there in the first place! There is no way the dealer added these options. They come from the factory with the car. They have their hand in your pocket every chance they get. Most people don't even look at this and pay it. Be careful! They conveniently can turn a car with a sticker price of $27,000 to a final price of $35,000 with these bogus added charges. Like I said, they were friendly and courteous but I won't do business with Jenkins again and I would be very careful if I were you. Richard Guarascio. More

very good The service department has also been super. All of the customer service reps have been very helpful, friendly and they work together when your rep is The service department has also been super. All of the customer service reps have been very helpful, friendly and they work together when your rep is otherwise occupied to be sure you are promptly taken care of, More

excellent service Thanx once again Jenkins Kia and Callie Zimmerman for a very smooth going service visit. Everyone is always felt right at home when visiting Jenkins O Thanx once again Jenkins Kia and Callie Zimmerman for a very smooth going service visit. Everyone is always felt right at home when visiting Jenkins Ocala. More

Ryan Baroni one of the managers is beyond amazing and cares about all his customers!! Will do what ever he can and will take great care of you! Callie was super helpful and caring as well!! I watched her cares about all his customers!! Will do what ever he can and will take great care of you! Callie was super helpful and caring as well!! I watched her help a customer get into their care safely! Got me in and out in no time at all! Juan was very delightful! More

Excellent. Pete, Bill and Tim were great to deal with. I was comfortable and satisfied with all three of them. I commend them on their professionalism. Pete, Bill and Tim were great to deal with. I was comfortable and satisfied with all three of them. I commend them on their professionalism. More

Great experience purchasing our new Optima. She had a smile on her face the entire ride home!!. Thank you to the Jenkins team. Thank you Bilal Jackson! smile on her face the entire ride home!!. Thank you to the Jenkins team. Thank you Bilal Jackson! More

Brought my vehicle in for service saw another vehicle I wanted but only having the car for a short time I didn’t think it was possible. After talking with Bilal Jackson I was very optimistic he told me he wanted but only having the car for a short time I didn’t think it was possible. After talking with Bilal Jackson I was very optimistic he told me he would find a way to make it happen we’ll to my surprise what he said he did plus more he went far and beyond and with the signing of many many papers Pete was a joy to work with Thanks guys More