
Jenkins Nissan
Lakeland, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
By Type
Showing 5,435 reviews
Excelente servicio en todo y el trato súper excelente y profesional.Gracias por la ayuda al 100 % profesional.Gracias por la ayuda al 100 % More
The personal should be more profesional. My work was completed, was waiting until closing time no one ever said anything to me, the cashier was closed and employees were going home, until I My work was completed, was waiting until closing time no one ever said anything to me, the cashier was closed and employees were going home, until I asked were is my car? Gilbert found my key and paper work and I was able to go home. It was late. More
everything used to be OK but at the this time nobody tell me when my car is ready for me and parked outside I have to looking for someone to help me and he told me my keys already on the register coun tell me when my car is ready for me and parked outside I have to looking for someone to help me and he told me my keys already on the register counter More
Luci was very helpful and knowledgeable. She made sure we were properly informed on the process and worked with us to get the vehicle we wanted She made sure we were properly informed on the process and worked with us to get the vehicle we wanted More
In my opinion this dealer have very bad customer services and I don't recommend. Thanks to the help of Sami and Carlos I was able to solve it, but it seems disrespectful to me that they take advantage of p and I don't recommend. Thanks to the help of Sami and Carlos I was able to solve it, but it seems disrespectful to me that they take advantage of people who do not speak English well, that is a personal lesson but it is not fair to scam people by doing things that are not authorized and charge an unrequested item having specified in the entry that it was necessary. I specified that I only needed the 5000 Mile service and the girl Ashley Mathis told me to change the oil and filter to which I said yes, she shows me the paper and I sign (my mistake was not reading and trusting) believing in It was agreed to only change the oil and filter, it turns out that they make unauthorized changes and charge me an amount for a service that I did not request. Be careful and check well. Out of respect for customers, cashiers should have more empathy and look people in the face when making transactions. Gracias a la ayuda de Sami y Carlos pude solucionarlo, pero me parece una falta de respeto que se aprovechen de personas que no hablan bien inglés, eso es una lección personal pero no es justo estafar a la gente haciendo cosas que no están autorizados y cobran un artículo no solicitado habiendo especificado en la entrada que era necesario. Especifique que sólo necesitaba el servicio de las 5000 Millas y la chica Ashley Mathis me dijo cambio de aceite y filtro a lo que yo le digo que si, me muestra el papel y yo firmo (mi error fue no leer y haber confiado) creyendo en que fue lo acordado sólo cambio de aceite y Filtro, resulta que me hacen cambios no autorizados y me cobran un monto por un servicio que yo no solicité. Tengan cuidado y verifique bien. Por respeto a los clientes las cajeras deberían tener más empatia y mirar a la cara al hacer las transacciones. More
Communication could do some work but experience is average. Need a better system for checking in cars and waiting for a tech to check you in is unorganized average. Need a better system for checking in cars and waiting for a tech to check you in is unorganized More
The service department is always accommodating when ever I show up without with no appointment and checks my problem before doing any maintenance then give me a detailed explanation of what the issue is. I I show up without with no appointment and checks my problem before doing any maintenance then give me a detailed explanation of what the issue is. I really appreciate them for the time and energy they put into there work. More