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Jenkins Nissan

Lakeland, FL

4.5
5,426 Reviews
Jenkins Nissan is a surprise to most shoppers! Our sales staff, sales management, as well as finance.......same staff, same team.....for YEARS! As we grow we seek out other exceptional sales professionals - those with an eye to the "future" or "bigger picture". Our Jenkins Nissan group offers something rare in the sales and especially the automotive sales category: STAYING POWER! Most of our sales staff has been here 6+ years.....with the rookie at one year! And HE was recruited from a Menswear Store! So we build our team with the future in mind....so that when we earn your business it's the same set of faces year after year! Browse our inventory of new Nissan vehicles and used cars in Lakeland to find the car of your dreams. If you need a car loan in Lakeland check out our finance page to start the process. If you need parts or service don't forget about our talented Nissan repair technicians and Nissan parts professionals. Jenkins Nissan strives to provide the best sales, service, and experience possible near Tampa, Wesley Chapel and Winter Haven to make your car buying process stress free. Don't take our word for it, come down to 4401 State Road 33N, Lakeland, Florida and see the Jenkins Nissan difference for yourself!
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4401 State Road 33 N

Lakeland, FL

33805

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Showing 5,426 reviews

March 15, 2023

luis was very knowledgeable on all my pathfinders options and controls he was very friendly and well mannered More

by jeffjay79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

March 14, 2023

Great and professional service, they take care of the customer. They helped me out with my car issues and their charges were less than expected and very fair. More

by karlitosm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Klee, Malaki Ettson
Mar 14, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2023

As courtesy after car been on facility for 2 weeks a washing will be appreciated. Other than that excellent services More

by cejdi29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jenkins Nissan responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

March 13, 2023

Friendly staff, never had a problem with the car afterwards, great service, quick service and reasonable price More

by johnnytibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Carmona
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey, Malaki Ettson
Mar 14, 2023 -

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

March 13, 2023

Very difficult to speak to a service advisor. Disconnected multiple times. On hold 20 minutes or more multiple times. More

by fnicsinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Jenkins Nissan responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 13, 2023

Service rep. Didn’t go over or explain the things that were checked red for inspections. More

by DELYAHDENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey
Mar 14, 2023 -

Jenkins Nissan responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Nissan, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com . We look forward to working together with you to come up with a solution.

March 13, 2023

Not happy with price of oil change $14 higher than price given for oil and rotation More

by venus.acevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin Rockey
Mar 14, 2023 -

Jenkins Nissan responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Nissan, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

March 13, 2023

Cashier dept were rude and very unprofessional. No customer service and they act their age young and careless. They were very ill mannered with handling customers. They can change a good experienc More

by venus.acevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cashiers at service
Mar 14, 2023 -

Jenkins Nissan responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Nissan, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

March 12, 2023

We had a great experience here everyone was so polite and easy to work with More

by jonestrevor868
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2023

Ethical personnel. Provided correct information. Process approval right, quick and fair. Clear information. Do not try to get advantage of customers. More

by Daisycruz14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alai Abukhdair
Mar 21, 2023 -

Jenkins Nissan responded

Daisycruz14, we are so happy to read such a great review about Jenkins Nissan, Inc.!

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