Jenkins Nissan

They are always super helpful, attentive and patient. We come all the way from Ocala. We come all the way from Ocala. More

See previous comment. Very unhappy with customer service by this department and would not recommend, will even questions bringing car back here for service in the future. Very unhappy with customer service by this department and would not recommend, will even questions bringing car back here for service in the future. More

I’ve always had great things to say about Nissan Jenkins’ service department — even after a frustrating experience with the sales department nearly four weeks ago. However, my most recent interaction has lef service department — even after a frustrating experience with the sales department nearly four weeks ago. However, my most recent interaction has left me very disappointed. I called to schedule a service appointment for my brand new vehicle, which I’ve owned for less than a month. While I understand my schedule may be a bit challenging, I still expect to be treated with respect and professionalism — especially given the circumstances. Unfortunately, the young woman I spoke to over the phone was noticeably rude and unprofessional. What made the situation worse was hearing her take the Lord’s name in vain during our conversation. Whether intentional or not, that kind of language — especially when speaking to a customer — is completely inappropriate. In a community like Lakeland, where many of us are Christians, this is not only offensive but also a poor reflection on the dealership as a whole. I hope this message is taken seriously and used as an opportunity for improvement. Customers deserve better. More

Very helpful and honest. Emelia was very caring and supportive of my needs. Mechanic explained everything and I was very satisfied with my repairs. Emelia was very caring and supportive of my needs. Mechanic explained everything and I was very satisfied with my repairs. More

First time using the service department at this dealership. Great service provided from Jaypee Pascua. dealership. Great service provided from Jaypee Pascua. More

Dra Morales approached my husband and I offering his help with our needs. He is a very polite and professional person. Was able to show us just what we wanted. with our needs. He is a very polite and professional person. Was able to show us just what we wanted. More

Went in needed a battery replacement. I asked questions about different things and was told I needed to get a second job to afford price. I inquired about discount applied and there was n I asked questions about different things and was told I needed to get a second job to afford price. I inquired about discount applied and there was no explanation however the cashier was so helpful. More

Very courteous, prompt dependable service went out of his way to explain what the recommendation for the service that was needed. way to explain what the recommendation for the service that was needed. More

Great service. Victor Perry was exceptional. I will definitely refer him to my family and friends. It was a terrific experience. Victor Perry was exceptional. I will definitely refer him to my family and friends. It was a terrific experience. More

I was supposed to get 2nd key for my car when I purchase the car. They never offer me 2nd key and now I needed the key & had to pay $500 + to make the key. the car. They never offer me 2nd key and now I needed the key & had to pay $500 + to make the key. More