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Jenkins Nissan of Leesburg

Leesburg, FL

4.8
1,352 Reviews
Home of the Exclusive Nationwide Lifetime Warranty Complimentary ID Theft Protection with every purchase Service Department has the Highest Customer Satisfaction in Central Florida Full Fleet of Service Loaners Winner of Newsweek Award - America's Best Car Dealers East Coast 2019 Comfortable waiting area with premium snacks and refreshments Partnered with Kelly Blue Book - We buy your car even if you don't buy ours Work with over 30 lenders to ensure the best financing possible for everyone City of Leesburg and Lake County Large Business Award 2019
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8865 US-441

Leesburg, FL

34788

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Showing 1,352 reviews

December 27, 2016

Came out for nothing I told my situation flat out over the phone. They said they were pretty sure they can get me done. I told them I live in Orlando and that their dealer More

by Turneddown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Al, Tim
Dec 29, 2016 -

Jenkins Nissan of Leesburg responded

Thank you for your feedback. I'm sorry for the inconvenience. I completely understand your frustration. Please feel free to contact me anytime. I would be happy to do anything I can. Phyllis Hutcheson Customer Relations Manager 352-343-5111

December 06, 2016

The "Family" dealership. Staff treat me, a single woman of advanced years, with kindness, care, honesty, excellent and dependable service and have had my loyalty for about the More

by Sentra2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager, James; salesman, Danny and clerical, Carmen. Others also are great but are too many to name.
Dec 29, 2016 -

Jenkins Nissan of Leesburg responded

Thank you for leaving a 5 star review and your loyalty. Welcome to the family! Phyllis Hutcheson Customer Relations Manager 352-343-5111

November 14, 2016

Terrible Service!! Does not care about customers safety! I took my 2012 Altma in for oil and filter change and was told my power steering rack was leaking power steering fluid. I asked if they had refilled More

by Kelly Ratliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
CHRISTIE FOR PATRICK BENEECHY
Nov 15, 2016 -

Jenkins Nissan of Leesburg responded

Kelly, thank you for your feedback, this is very important to us. We would like the opportunity to address your concerns. I'm sorry your service experience was a negative one. Please allow us the chance to turn your negative experience into a positive one. Thank you, Phyllis Hutcheson Customer Relations Manager 352-343-5111

October 22, 2016

Outstanding I went into Lake Nissan yesterday because my battery on my recently purchased 2014 Nissan Sentra was acting up. Turns out, the previous owner had swit More

by Alejandra Torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 15, 2016 -

Jenkins Nissan of Leesburg responded

Alejandra, thank you for giving a five star review. We always love hearing positive feedback. Welcome to the family!

October 17, 2016

Online Pricing - Not even close My wife and I went and looked at a new vehicle based on an advertised online price. When we arrived we looked at the vehicle, took it for a test drive More

by m-scul
Price
Recommend Dealer
No
Employees Worked With
Guy, Charlie, Mitch
Oct 18, 2016 -

Jenkins Nissan of Leesburg responded

I'm sorry you feel our Dealership gave you one star service. Please allow us the opportunity to address your concerns. Please call at your convenience. Thank you, Phyllis Hutcheson Customer Relations Manager Phyllis_hutcheson@jenkinscars.com 352-343-5111

October 17, 2016

my experence with jenkins do not buy from jenkins I bought a 2014 Silverado from lake nissian then I was told Jenkins was buying them out, I was treated exlent by lake Nissan sales and finance the dea More

by robert2024
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
this applys only to jenkins no way does it reflect lake nissan sales or fineance dep
Oct 18, 2016 -

Jenkins Nissan of Leesburg responded

Robert, I'm sorry you feel our Dealership gave you one star service. Please allow us the opportunity to address your concerns. We are under new management and would like to earn your business. Please contact me at your convenience. Thank you, Phyllis Hutcheson Customer Relations Manager Phyllis_hutcheson@jenkinscars.com 352-343-5111

August 30, 2016

On line pricing I'm sorry to say that my husband and I drove all the way from the mountains of Virginia to Leesburg to look at a Nissan. They guaranteed the online pr More

by Brad & Jackie Isaac
Recommend Dealer
No
Employees Worked With
Brian and Tim
Sep 07, 2016 -

Jenkins Nissan of Leesburg responded

Brad and Jackie, I sincerely apologize for the misunderstanding during your first visit and appreciate you allowing us to resolve your concerns. Welcome to the family! Sincerely, Phyllis Hutcheson, Customer Relations Manager. Phyllis_hutcheson@jenkinscars.com

August 03, 2016

Lake Nissan was so easy to do business with. After considering many other dealerships and getting the vague answers, Charlie called me from Lake Nissan. Not only did he send me a link with pictur More

by Brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie and Royale
September 07, 2015

Switched cars I agreed upon on Pathfinder and when I went to pick up the car they had conveniently switched to a more expensive car and acted clueless. I was much More

by Newcar2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager
January 16, 2015

Refused to honor agreed upon price on closing. After looking for weeks for the car I wanted, and having done my test drives and due dilligence on prices I came in to the dealership and they had the More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter