Jenkins Nissan - Service Center

Custumer service is always outstanding with Robin. She keeps you informed and never tries to upsell you unnecessary products. She keeps you informed and never tries to upsell you unnecessary products. More

The part of the work that was done was great, but I still need to get my car's AC (Air Conditioning) fixed. Monday would be better. need to get my car's AC (Air Conditioning) fixed. Monday would be better. More

Always treats us like royalty and excellent customer great person. I was glad to see him today at my car service. Thanks great person. I was glad to see him today at my car service. Thanks More

They failed to replace engine oil then drove my truck. HUGE problem,very unhappy. Have contacted Nissan corp,BBB, am considering other options. HUGE problem,very unhappy. Have contacted Nissan corp,BBB, am considering other options. More

He was very helpful in a timely manor as well. He offered help on future issues also. He offered help on future issues also. More

Great as usual She made sure everything was taken care of in reference to my vehicle getting serviced in reference to my vehicle getting serviced More

The wait this time was a little shorter than last time witch is better than last time. witch is better than last time. More

Well , whee do I start? I had an appointment for 12.20pm on Monday 10 April for an oil change only. I arrive a 12.01pm greeted by Robin who was very nice, I told her I was t I had an appointment for 12.20pm on Monday 10 April for an oil change only. I arrive a 12.01pm greeted by Robin who was very nice, I told her I was there for an oil change and I do not want any of my settings reset as I had already done that, in the conversation I said I hope it wouldn’t take too hours like it did the last time; Robin said I won’t lie to you it’s fining tone at least too and a half hours FOR AN OIL CHANGE!!!!, unless I want to do a gear oil change then it would only take one and a half hours!!!!. Any way let’s just cut to the chase here… I set in the waiting room for THREE HOURS TWENTY FIVE HOURS… for an oil change. As I mentioned before, I ask not to have my setting reset…. Not only do the service tech reset the oil and tire settings he also played with my tire pressures now I have four different tire pressures…. And later that Erving I noticed that my lights were changed to off from auto and I was driving around without any lights on. Now to cut this long story short. I doubt that I will ever buy another Nissan from that or any other store I don’t ever think that I will ever have my oil changed at that location again. I don’t know how you live your lives but with travel time I spent five hours of my life getting an oil change, Well done upper Nissan management … YOU HAVE JUST LOST A LOYAL CUSTOMER, and no I won’t recommend you to anybody I know or strangers that might ask my what I think about your service standard operating procedures. THE END More

Work was done quickly and ahead of schedule. Called when completed with recommended next services. Called when completed with recommended next services. More

Very friendly staff, efficient willingly offers any assistance needed, immaculate pleasant environment makes a concerted effort to deliver results in a timely manner assistance needed, immaculate pleasant environment makes a concerted effort to deliver results in a timely manner More