Jenkins Nissan - Service Center

The dealership keeps surprising me they actually came in with the lowest price for the repair have been dealing with them for several years and purchased 6 vehicles from them. with the lowest price for the repair have been dealing with them for several years and purchased 6 vehicles from them. More

Gilbert is a scammer trying take advantage of ppl without mechanical knowledge terrible services stay away mechanical knowledge terrible services stay away More

Very quickly diagnosed the problem and when it was a simple fix, they didn't over charge for the repair. simple fix, they didn't over charge for the repair. More

He’s super nice and helpful! ! Very friendly and had lots of advice. Thank you ! Very friendly and had lots of advice. Thank you More

Gilbert, told me he stay in contact with us but never called or answered his phone when I called 4 times on Thursday evening. I was told the repair was 8 hours. I dropped the car on Wednesday had an appo called or answered his phone when I called 4 times on Thursday evening. I was told the repair was 8 hours. I dropped the car on Wednesday had an appointment for Thursday and Gilbert called me on Friday about 530pm saying the car wouldn't be ready until Monday afternoon. I will have no more dealing with Jenkins Nissan and will be sure to let everyone I know my experience. All was needed is a little communication and truthfulness. Jenkins doesn't have that. It all starts at the top. More

Joe was great & attentive . Got me in and out & answered all my questions and concerns Got me in and out & answered all my questions and concerns More

I would consider giving five stars if the wait time wasn’t so long. Two and a half hours is to long for just an oil change and multi point inspection wasn’t so long. Two and a half hours is to long for just an oil change and multi point inspection More

I have been coming to the dealer since I purchased the car in 2016 and never have been through what I experienced in my last visit. Turned out that Service Specialist Ashley made me wait longer than neede car in 2016 and never have been through what I experienced in my last visit. Turned out that Service Specialist Ashley made me wait longer than needed. I had an appointment at 8 am and I was there since 7:30. My car did not get moved until 8:15 then almost 2 hours later, Ashley came and showed me what I the tech recommended and I declined so she said that she was going to close the ticket and come back. However she decided to check in 2 other vehicles and made me wait even longer. I even asked joe much more time I had to wait to get checked out. Then, she forgot to give me the service cost shown online and when I presented to the cashier they wanted to speak to her and again she took long and I just told the cashier I could not wait any longer. She is definitely lost a costumer and making Jenkin Nissan the dealer not to get work done at… More

Waited over 24 hours to pick up my vehicle for a 4 hour job. I was provided no rental vehicle and it was impossible to reach a technician over the phone to see if my truck was ready. job. I was provided no rental vehicle and it was impossible to reach a technician over the phone to see if my truck was ready. More

I was assist in a professional matter explain the process so I was able to understand very helpful information provided process so I was able to understand very helpful information provided More