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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,644 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,644 reviews

November 18, 2025

It was pretty good he sold me on the car and was a good salesman I just wish the car didn't have instant issues but it was all worked out. More

by YOUKK907
Recommend Dealer
Yes
Employees Worked With
Deon Willis
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Nov 23, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Youkk907, thank you for sharing your experience. We’re glad to hear that our team was able to help you find the right car and provide good service throughout the process. We understand how frustrating it can be to have issues arise after a purchase, and we’re happy that everything was ultimately resolved to your satisfaction. Your feedback is important to us as we continue striving to provide the best experience for our customers. We appreciate you choosing our dealership!

November 18, 2025

It's nice to walk in and not have to wait. Great customer name thank you More

by dsfcreede8283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Nov 23, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Dsfcreede8283, thank you for your kind words! We’re thrilled to hear that you enjoyed the quick and seamless experience when you walked in. Our team works hard to make every visit convenient and stress-free, and it’s wonderful to know we hit the mark for you. We appreciate you choosing us and look forward to serving you again!

November 18, 2025

I like the way they get you in and out of there fast when u need a car More

by CLIFTONJOHNSON100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Clifton Johnson100, thank you for the great review! We’re glad to hear that our team was able to get you in and out quickly while finding the right car for you. Providing fast, efficient service is always our goal, and it’s wonderful to know you had a positive experience. We appreciate you choosing us and look forward to helping you again in the future!

November 16, 2025

Poor Customer service was poor kept being given. The run around price continually went up Poor More

by martintrimble588
Recommend Dealer
No
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Nov 19, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Martin Trimble588, thank you for sharing your feedback. We're sorry to hear you feel this way, and we'd like to clarify how our service process works. At our service center, we provide upfront estimates based on the information available at the time of check-in. If additional issues are discovered during inspection, we always contact the customer first to explain the findings, review the updated cost, and get approval before moving forward. We do not raise prices without communication or consent. We understand it can be frustrating when unexpected repairs are needed, but our goal is always to be transparent and ensure your vehicle is serviced safely and correctly. We take customer service seriously, and the run around you mentioned is not the level of experience we aim to deliver. We would appreciate the chance to review your visit and address any misunderstandings. Please reach out to us directly so we can look into this and make sure everything is properly resolved. Your satisfaction matters, and we're here to help.

November 13, 2025

Work well helping me understand what was going on. Gave good advice. Excellent Great Wonderful More

by rishaharbin
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
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Nov 18, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Rishaharbin, thank you for the fantastic review! We’re glad to hear our team was able to explain everything clearly and provide helpful advice. We strive to offer excellent service, and it means a lot to know you had a great experience with us. We appreciate you choosing us and look forward to helping you again in the future!

November 13, 2025

No pressure and a very smooth process. I was treated with respect and was warmly welcomed. More

by quirkc03
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fry
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Nov 18, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Quirkc03, thank you for the wonderful review! We’re thrilled to hear that you experienced a no-pressure, smooth process and felt welcomed and respected throughout your visit. That’s exactly the kind of environment we work hard to provide for every customer. We appreciate you choosing us and look forward to assisting you again in the future!

November 09, 2025

Friendly associates, easy paperwork, great Price, and a great rate. Jeremy Franklin dealership is the best More

by MIKE.POMERANCE
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brown
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Nov 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mike Pomerance, thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that our team made the process smooth and enjoyable for you. It’s great to know you found the price and rate to be just what you were looking for. We truly appreciate your recommendation and are proud to have earned your trust. Enjoy your new vehicle, and thank you for choosing Jeremy Franklin Automotive!

November 08, 2025

Great customer service. Friendly people. Convenient and prompt. Nick followed up to make sure everything was great and I gave a resounding YES! More

by HUDD4233
Recommend Dealer
Yes
Employees Worked With
Awesome!!
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Nov 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hudd4233, thank you for taking the time to share your experience! We’re so glad to hear that you received great customer service and that our team made things convenient and efficient for you. It’s wonderful to know that Nick went the extra mile to follow up and ensure everything was perfect. We truly appreciate your feedback and your trust in Jeremy Franklin Automotive!

November 08, 2025

Kenneth was super helpful when it came to buying our car I couldn’t have asked for a better experience! More

by hssmith16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hssmith16, thank you so much for your wonderful review! We’re thrilled to hear that Kenneth made your car-buying experience such a positive one. He truly takes pride in helping customers find the right vehicle and ensuring the process is smooth from start to finish. We appreciate your kind words and are grateful you chose Jeremy Franklin Automotive! Enjoy your new car!

November 08, 2025

Took my car in for service. They were Friendly and good service. Took care of me More

by Kllywlsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Kllywlsn, thank you for sharing your experience! We’re happy to hear that our service team took good care of you and that you found everyone to be friendly and helpful. Providing excellent service and making sure our customers feel valued is always our top priority. We appreciate you choosing Jeremy Franklin Automotive and look forward to serving you again!

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