Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,409 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,409 reviews
April 22, 2017
My experience Jesse was very friendly and knowledgeable of what i came in for and that i didn't want to leave without a car. Process is long but worth the wait. Jes Jesse was very friendly and knowledgeable of what i came in for and that i didn't want to leave without a car. Process is long but worth the wait. Jesse was able to get me a car and he worked really hard to make it happen.... More
by Delmetra
April 19, 2017
Great service Great service, great staff, definitely will re Went in to get my first free service today with Jason Schnell. Wasn't even there an hour. Comfortable waiting room made friends with everyone in th Went in to get my first free service today with Jason Schnell. Wasn't even there an hour. Comfortable waiting room made friends with everyone in there and we all had great conversations about our new Mitsubishi cars . Great service, good staff, definitely will return. I have purchased two vehicles from the dealership I have told many friends about the great sales and service and everywhere I go I get compliments on my Mitsubishi outlander sport I absolutely love it ! More
by Another satisfied customer
Employees Worked With
Jason Schnell
April 19, 2017
Service Department Belt/water pump replacement - received outstanding service from Service Advisor/Manager, explained the process thoroughly, made me feel like a valued Belt/water pump replacement - received outstanding service from Service Advisor/Manager, explained the process thoroughly, made me feel like a valued customer, finished on time, would definitely return for additional services More
by Satisfied Customer
Employees Worked With
Michael Petrysh
April 18, 2017
Outstanding Car Buying Experience! This dealership truly exceeded my expectations. From start to finish, the car buying experience was smooth and enjoyable. Everyone from the salesper This dealership truly exceeded my expectations. From start to finish, the car buying experience was smooth and enjoyable. Everyone from the salesperson to finance to the manager himself was very professional and attentive to every need. I highly recommend Jeremy Franklin Mitsubishi! More
by JEDIPROF
April 17, 2017
Patient and thorough They were patient with listening to what I was trying to describe. Once they had the car up, they showed me the issue. Explained options and provide They were patient with listening to what I was trying to describe. Once they had the car up, they showed me the issue. Explained options and provided quote to completely fix. More
by Shar
Employees Worked With
Ryan Leslie
April 15, 2017
Very Nice and Professional did tell me did the paperwork accordingly and told me what the policy of the company was which I did not necessarily agree with th of the car dealers did tell me did the paperwork accordingly and told me what the policy of the company was which I did not necessarily agree with th of the car dealership but Brandon was doing his job so I understand that he did a great job Andthat he was cordial I would recommend it thank you More
by Mynewnissan8
Employees Worked With
April 15, 2017
Don't believe the commercials The ads you hear and see that everyone is accepted no matter credit history or turned down by others is not true. They run your credit and ask for wa The ads you hear and see that everyone is accepted no matter credit history or turned down by others is not true. They run your credit and ask for way more down than $99. Thisbeing after after I stood inside for 20 minutes before being helped. More
by Weezer
Employees Worked With
Do not remember
April 13, 2017
Bought a car that day I found a car on Craigslist and followed the ad back to Jeremy Franklin Mitsubishi. The car was what I wanted. Really hope easy buying process and sim I found a car on Craigslist and followed the ad back to Jeremy Franklin Mitsubishi. The car was what I wanted. Really hope easy buying process and simple sale. The only negative thing is that this dealer did not disclose that the vehicle I purchase had been in an accident. I checked the VIN online and it was clear, yet at signing time they disclosed the accident. Didn't feel wrong, didn't feel right, just different. I like the car and didn't see a way out so I finished signing and now it's in my driveway. More
by SenatorBingham
Employees Worked With
TJ
April 12, 2017
In and out Just got my vehicles first oil change. Didn't know if I was supposed to have an appointment or not but I made one anyways. They got me in and out with Just got my vehicles first oil change. Didn't know if I was supposed to have an appointment or not but I made one anyways. They got me in and out without me feeling like I have been there for hours. More
by Pitsrule2001
Employees Worked With
Service
April 12, 2017
Quick and to the point. Tyrone was great! He looked out for my best interest financially, and got me in a brand new car! I appreciate his integrity, hard work, and great cust Tyrone was great! He looked out for my best interest financially, and got me in a brand new car! I appreciate his integrity, hard work, and great customer service! Will continue to do business at this dealership. I recommend. More
by Bri L.
Employees Worked With
Tyrone Franklin
