Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,682 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,682 reviews
December 18, 2018
co-signer LRobinson Once again I received outstanding customer service is Jeremy Franklin Mitsubishi. This is my third car purchase from TJ wouldn't go anywhere else. . T Once again I received outstanding customer service is Jeremy Franklin Mitsubishi. This is my third car purchase from TJ wouldn't go anywhere else. . TJ goes over the paperwork making sure that you understand what's your purchasing. He also make sure that I understand my new car in all its parts. Oh I almost forgot while waiting for the paperwork to go through I am formed TJ that my check light was on he took my car around to the service department and he had them fix it and like I said before this is my third car all three are still running at this one for my son. Even once the slale is done you can steal go and talk with your salesperson are any person there for help I bought a new phone and I was unable to pair the phone to the car I went up there it was no problem for them to come out accept my new phone to my car. Thanks again uncle TJ Jeremy Franklin Mitsubishi More
by Return customer
Employees Worked With
Tj
December 17, 2018
Good honest service I truly appreciate honesty and no bs when it comes to service and they were great about my repairs and service!! Very friendly as well!! I truly appreciate honesty and no bs when it comes to service and they were great about my repairs and service!! Very friendly as well!! More
by Bagelboi
Employees Worked With
Jim
December 15, 2018
New car purchase Absolutely worked to get me in what wanted at the right price range....easy to,deal with.I gave a range to work with and they did everything to meet m Absolutely worked to get me in what wanted at the right price range....easy to,deal with.I gave a range to work with and they did everything to meet me where we needed to be More
by FireCop
Employees Worked With
Jacob Pillman Sales
December 14, 2018
Awesome He was well informed, clearly explained all details, he was very honest in the presentation, and he was extremely nice! It was a great experience. He was well informed, clearly explained all details, he was very honest in the presentation, and he was extremely nice! It was a great experience. More
by Hellodolly
December 14, 2018
Excellent Jessie was awesome! He took the time go into the process and details on the car we bought. He is not just a salesman. He cares about the customers he Jessie was awesome! He took the time go into the process and details on the car we bought. He is not just a salesman. He cares about the customers he works with. More
by New car
Employees Worked With
December 14, 2018
Great experience TJ. Clark was not only professional but knowledgeable as well. His willingness to help a customer find not only a car but the perfect match leaves you TJ. Clark was not only professional but knowledgeable as well. His willingness to help a customer find not only a car but the perfect match leaves you feeling like you've made the right decision. More
by Drilxd
Employees Worked With
Thomas clark
December 12, 2018
This new car was a game changer for us! T.J. Clark was our salesman and he worked really hard to get us in a car, with the best deal possible, the same day we came in to Jeremy Franklin Mits T.J. Clark was our salesman and he worked really hard to get us in a car, with the best deal possible, the same day we came in to Jeremy Franklin Mitsubishi. T. J. was very thorough and professional throughout the entire experience. He made sure that we knew all the details in and on the car we purchased, as well as every detail with the numbers and business side of things. We really appreciate what you have done for us, TJ. And the same goes for the rest of the staff that helped us at Jeremy Franklin Mitsubishi! More
by Rwalker
December 12, 2018
Great Customer Service First time buyer, very undesicive on the right vehicle for me. Mark took my interests and financial position and showed me a variety of options best f First time buyer, very undesicive on the right vehicle for me. Mark took my interests and financial position and showed me a variety of options best for me. He took us on a test drive and helped me get a good feel for the car I'd like. Also, great help in the finance department with Josh. I would definently recommend to friends or family. More
by Jenette
December 10, 2018
Excellent service .Very good people they will work with you and find you the best deal they can would refer him to everyone that I know it will be getting my next car b .Very good people they will work with you and find you the best deal they can would refer him to everyone that I know it will be getting my next car but they’re too More
by Plumber
Employees Worked With
Tj
December 10, 2018
Brandon Brown Amazing experience with Brandon Brown. Simple and quick. Much appreciated. Happy to drive a beautiful new to me suv everyday now. Maybe stay away from Amazing experience with Brandon Brown. Simple and quick. Much appreciated. Happy to drive a beautiful new to me suv everyday now. Maybe stay away from the gas station a little more. More
by Griffin02
Employees Worked With
