I am pleased with my new RDX. My purchase experience with Jerry Damson Acura was excellent, from start to finish. Chris is a very nice professional sale representatives, and very easy to work with. They are patient, caring and wants to be the best help they can be. Chris stayed very late, patiently gave me a very thorough demonstration and explanations regarding the operation features of the RDX. I give him and the manager Jaimes my highest recommendations.
I have to revise my review today, 10 days after I bought the car. While I had a pleasant experience at the time I bought the car, I have to say that I was really a naive car shopper by trusting their words instead of asking them to write down the two options Chris agreed to add. It's late Saturday night, he told me that the service guys had left, I can bring the car back Monday to get the options installed. The following week, Chris texted me the schedule of the installation for the two options with the price $$ for one of them!!! What a shock! He said he NEVER agreed on that option. The car would be still at their parking lot if there were no agreement on those option!. After confronting with him a few times no solution, I realized that I have lost all the leverages the moment I bought the car. Lesson learned that never DEAL the car until it's equipped with all the promised, a written down agreement is a must!