Jerry Ulm Chrysler Dodge Jeep Ram

Great staff makes a great business it was a pleasure Mike Shuman was very informative about what I was looking for went to get me in my new truck very easy no pain stacking methods I have bought from dif Mike Shuman was very informative about what I was looking for went to get me in my new truck very easy no pain stacking methods I have bought from different areas around the country and this is one I would definitely be doing business with again 👍 More

Hands down the best! Best dealership in Tampa Bay. I say that because of the employees and our salesman, Mike Shuman, amazing customer service and it feels like he’s part Best dealership in Tampa Bay. I say that because of the employees and our salesman, Mike Shuman, amazing customer service and it feels like he’s part of the family. Anything I have needed he makes happen. We are planning to move and may need a 4x4 due to the harsh winters in the Midwest. My truck was a 2019 and only 2WD but had a lot of negative equity. I was looking for a truck that I can keep for 7-10 years, 4x4, and with most convenience options without being a Laramie or Limited. I went to other dealers and they wouldn’t even talk to me, just acted like I couldn’t afford anything and didn’t want to spend any time working with me on rebates to make a deal due to the neg equity. I went back to Jerry Ulm where I bought my truck, and Mike and the team made it happen, again, and I got into a beautiful new 4x4 Ram from the showroom floor. We returned the next day for another vehicle, wife wanted to trade in hers. After much consideration over a Grand Cherokee she thought she’d be happy with, she chose an RT Durango. I know this was frustrating for the staff and the managers, but they were there for us, and worked with us to get her what she wanted every step of the way. You could tell they were not going to be happy just selling anything to anybody, they (sales, finance, and the managers) truly wanted to make sure that both of us were happy with our purchases. That type of service and the family friendly atmosphere is why I will always recommend this dealership, Mike, and the rest of the staff. Hands down the best in my experience and even after I move, if I am in the market for another vehicle, I would not mind flying back to Tampa for another Jerry Ulm purchase!! THANK YOU Mike, Albert, and the management team for working with us so patiently over the last few days. Happy New Year! More

Liars and Lemons I told the internet sales person how much I want to spend monthly on a used vehicle and they went 100 bucks above that for financing. They added a Kah I told the internet sales person how much I want to spend monthly on a used vehicle and they went 100 bucks above that for financing. They added a Kahu feature I didn't ask for but had to pay for. Then I was informed that the vehicle I was purchasing had 150 point inspection. All the "necessary" work had been completed. Overhearing a conversation and going in for a blown bulb, I found out that I would need a battery soon, the motor/suspension support work that they claim they completed was not done, and the person I dealt with pushed me off as if I didn't matter. I wouldn't recommend them or any vehicle unless its brand spanking new. Returned the vehicle and escaped a possible lemon. More

Great place Everything was great except there was a couple small dings in car and a Knick in the paint. But they did say they was going to take care of it! Overal Everything was great except there was a couple small dings in car and a Knick in the paint. But they did say they was going to take care of it! Overall great people and experience! More

Awesome. Fast and easy Great staff. Saw the Jeep on the lot and did a test drive. I was in and out quick once I decided that was the Jeep for me. Great staff. Saw the Jeep on the lot and did a test drive. I was in and out quick once I decided that was the Jeep for me. More

Quick and Easy I had the pleasure of working with Soony and Dawn on a Jeep Wrangler Unlimited. They were very knowledgeable and made the buying experience simple an I had the pleasure of working with Soony and Dawn on a Jeep Wrangler Unlimited. They were very knowledgeable and made the buying experience simple and easy. I would recommend them to anyone. More

Outstanding Experience REALLY! We were quite taken back at how exceptional every aspect of the car buying experience was from the first phone call. Our sale person, James, was casua We were quite taken back at how exceptional every aspect of the car buying experience was from the first phone call. Our sale person, James, was casual, comfortable and treated us with ease and zero pressure. He treated us like casual friends which was appreciated. He was patient with my daughter test driving an making her choice- the paperwork was easy and the finance department was a breeze - Albert was delightful and very pleasant. Delivery was a fast ! I am blown away with how well everything went - was not prepared to have such an all around great experience. I applaud your group! More

Not pushy, great experience Jordi was great to work with. He showed me a lot of the the Jeep I was looking at. He wasn’t pushy and helped make us come to a deal. Overall great e Jordi was great to work with. He showed me a lot of the the Jeep I was looking at. He wasn’t pushy and helped make us come to a deal. Overall great experience. More

Great Experience Came in for a new Ram Limited that I found online. Martin and Jordi were very professional and made sure to make the process smooth and quick. The new Came in for a new Ram Limited that I found online. Martin and Jordi were very professional and made sure to make the process smooth and quick. The new building was top notch and was a great environment for someone looking for a new vehicle. More

Exceptional service Al, Danny and Alex are the best. They will go above and beyond to take care of you. I love the new facility too. Buying or servicing your vehicle is Al, Danny and Alex are the best. They will go above and beyond to take care of you. I love the new facility too. Buying or servicing your vehicle is so easy. More