Alex Perez

Willie muy amable profesional buen serví al cliente muy buena persona en venta agradecido con todo lo que hizo por mi 🤝 buena persona en venta agradecido con todo lo que hizo por mi 🤝 More

by Gaelo88 Verified Customer Verified Customer

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My sales person was not knowledgeable about the car I wanted, and bought. This is the third Grand Cherokee in a row I bought. He originally told me the car was a 2024, it was a 2023. He told me the 220 wanted, and bought. This is the third Grand Cherokee in a row I bought. He originally told me the car was a 2024, it was a 2023. He told me the 220 charger needed to be installed, it was a standard 110 plug. He didn’t know the difference between the 2023 and 2024 model. The car had sat on the lot for 1 full year. I mentioned there may be flat spots on the tires and I was concerned. He told me if there are flat spots, they will go away in a couple days….which is not true. Two days later, I returned and service replaced the tires. More

by blanco111100 Verified Customer Verified Customer

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My experience was unpleasant. My sales representative was Jonathan. He told me the The price of my vehicle that shows online was 18,500 but it had a discount because it was 22,000 My sales representative was Jonathan. He told me the The price of my vehicle that shows online was 18,500 but it had a discount because it was 22,000 but after three long hard days somehow the price managed to make it back to the original price of 22,000 I asked Jonathan, but he kept stating that he would talk to his manager on the third day , he was off so I did have a different sales representative helping me but by then it was too late because Jonathan had already wrote up sales wrong so no discount, I was not given the discounted Thank price that it showed online. They made me come back several times for nothing and They would leave me sitting there with no food or water all day in the dealership. On the third day, I was finally allowed to test drive the vehicle that I was interested in. What makes me the most upset is that I was lied to about the price and The only thing they did was apologize, but did not honor the price that was shown online and that they told me I’d be paying. they told me the vehicle was also in the shop getting maintenance for those three days. I asked if they were to do any work on the car I was buying if I could have copies of the work that they did I told they would, but they never did. So overall, I tried to maintain an a good attitude But I do not like how I was treated or be tricked they even wanted me to ensure my vehicle before I drove it. More

by maganavery123 Verified Customer Verified Customer

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Alex Perez took care of the two recalls very quickly. Always a pleasure working with him. Always a pleasure working with him. More

by 27MJAS Verified Customer Verified Customer

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As always finance was straight forward. Alex had all the all the paper ready during arrival based on the guide line I presented to him during our calls and txt. Alex had all the all the paper ready during arrival based on the guide line I presented to him during our calls and txt. More

by Cpfriz40 Verified Customer Verified Customer

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Great transaction and very happy with our purchase. Jordan was straight forward with us and took great care of me and my family. Jordan was straight forward with us and took great care of me and my family. More

by Rob Traynham Verified Customer Verified Customer

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Felipe is an excellent sales representative. Very one in Jerry Ulm we're very caring & professional! Very one in Jerry Ulm we're very caring & professional! More

by tkent1959 Verified Customer Verified Customer

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Super happy! Thank you once again David Keddie and Alex in service! Second time buyer. Thank you once again David Keddie and Alex in service! Second time buyer. More

by lspies1 Verified Customer Verified Customer

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I love David. This is my second time buying a car from him. I am not at all happy at the moment. I was rushed to come sign the paperwork and I have not even go This is my second time buying a car from him. I am not at all happy at the moment. I was rushed to come sign the paperwork and I have not even gotten my vehicle yet! I was told a part is on back order. I never pay my car payment late, always early and it still shows my Jeep not the new Jeep until I am handed the keys. Subsequently, I am very upset! I have had other issues with Chrysler as a whole as well and I am not going into that right now! More

by lspies1 Verified Customer Verified Customer

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The salesman Caleb Charles made my experience of purchasing a new vehicle a pleasure. All my questions and concerns were answered with knowledgeable professionalism. Azam from the finance department purchasing a new vehicle a pleasure. All my questions and concerns were answered with knowledgeable professionalism. Azam from the finance department was thorough and made sure I was comfortable with understanding all aspects regarding financing of my purchase. The culture of the staff at Jerry Ulm Chrysler-Dodge-Jeep-RAM is surreal. I am completely satisfied with this car dealership and I shall return for my next vehicle. There is no other car dealership worth considering. More

by Superb Experience Verified Customer Verified Customer

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