Jerry Ulm Chrysler Dodge Jeep Ram

Awesome Jeff was really great. He helped me pick out my Jeep, within my budget. Before I knew it I walked out with a brand new 2018 warangler. Jeff was really great. He helped me pick out my Jeep, within my budget. Before I knew it I walked out with a brand new 2018 warangler. More

Good car and good start Good car, good service. Excellent sky light and my favorite color, everything works perfectly for me and the Mike is very friendly and helpful. So coo Good car, good service. Excellent sky light and my favorite color, everything works perfectly for me and the Mike is very friendly and helpful. So cool as my first car. More

2019 Ram Purchase As a walk into this dealership I had the good fortune of working with Ryan Christian. Ryan did a phenomenal job and clearly takes pride in his work wh As a walk into this dealership I had the good fortune of working with Ryan Christian. Ryan did a phenomenal job and clearly takes pride in his work while respecting the customers perspective. From the person who greets you at the door (lovely woman whose name I regretably do not recal) to the contracting personal , all were very friendly and helpful. Haven done business with many different dealerships over the years this staff to include the management presented a professional team. Their overall conduct suggests to me a these employees enjoy what they do and their workplace environment. More

Knowledgeable team, very helpful. I stumbled on Jerry Ulm in my search for a used, late model 2 door Wrangler. In that search,, I visited a few dealerships and the folks at Jerry Ulm w I stumbled on Jerry Ulm in my search for a used, late model 2 door Wrangler. In that search,, I visited a few dealerships and the folks at Jerry Ulm were a step above the other dealerships I visited. I’m glad I found them and it was totally worth the drive from Orlando to get my new little Jeep. More

Good to work with Nick, the internet salesman was great. They worked with me on the price, and were not abrasive like many car salesmen .The finance manager Danny was a Nick, the internet salesman was great. They worked with me on the price, and were not abrasive like many car salesmen .The finance manager Danny was also great to work with More

Jerry Ulm the Ram dealer to go to! My dealing with Abdul,Moe,and cousin Danny was rewarding. They worked out the deal with me that I was comfortable with. The transparency, was greatly My dealing with Abdul,Moe,and cousin Danny was rewarding. They worked out the deal with me that I was comfortable with. The transparency, was greatly appreciated! It made for a conversation about the Ram, not beating me up over the deal. They listened and cared. Then after the deal they made you feel like part of the family. The Jerry Ulm family. I shopped around to other Ram dealerships, 5 in fact, I've been a Dodge truck man since'93. I've found a new home. Jerry Ulm Ram! More

Jeep Rubicon REview Tim Smetana, Great guy. He was the first person i met and helped me go thru a few jeeps and gave me a thorough list of items to look for in various m Tim Smetana, Great guy. He was the first person i met and helped me go thru a few jeeps and gave me a thorough list of items to look for in various models. Experience was good. He also helped me with updates after the ordering of the Jeep and kept sending me info periodically. It was helpful. Rate:5/5 Kimo Nagatori, Overall sales experience was Good! A very professional conduct and good guy. Sent me emails and text messages periodically.On delivery day he picked me up and provided all the necessities with paper works. The Jeep Window sticker went missing at delivery time. He promised to reorder and send it when it arrives. UConnect registration and sign up is incomplete. Waiting on him for further instructions and implementation. Rate:5/5 Wade Monroe, Good. Could have done better with price. He helped order the 2019 jeep and his estimate on delivery was on target. Also walked me around the Jeep with the list of items from the sales order. Arrived before Christmas as was the plan. Rate:5/5 Billy Daher, Rate:0/5 Met him twice to complete paperworks. First time, Wait time was long and the completion of paperworks also was slow. Could have been done faster. He was more keen on selling extended warranty than helping me complete paperworks. He knew i was short on time as i was in between appointments at my workplace. I had a few emails sent back and forth with him and it was very unco-operative. All i had asked were information on what the 3 year basic coverage was on my Jeep. He refused to provide any and i had to write back and forth over 12 times. I found his reluctance to provide this simple info very unprofessional. I even asked him for any documentation of the basic coverage and he said the window sticker was the only document that will be provided. I contacted FCA customer service and they gave me a web URL that gave me downloadable PDF and i was able to get entire jeep coverage in less than 5 mins. Second time, the paper works had to be redone and once again was keen on selling extended warranty only. Wait time to get to him was over 25 mins although he knew i was coming to the dealership on Dec21st 4PM. While i was resigining all the paperworks via docusign he again started to harrass me on extended warranty. When i refused he began to get cocky and disrespecful. He asked me "If the ext warranty was free would i accept it". My answer was 'No". Then he was visibly rude and responded by saying that he was going to give it to me as a part of the sale but since i responded with a "No" he was not going to give me the coverage. At this point i felt he was insulting me like I was not able to afford one. I purchased a $55K jeep, i reminded him. I was very close to walking out with my money and not returning back ever. But I kept my cool. His overall behavior and conduct was extremely RUDE and DISGUSTING!! On 24th, christmas eve he says he would have to take my Jeep away from me because he had forgotten to get an application complete. This was a basic Achieva application for financing. I was there twice at the dealer doing paperworks. A total of 3 hrs or more were spent with him alone. Yet this basic application for financing membership with Achieva was not done by him. and he says that he would have to take my Jeep away because he dropped the ball on application forms. What sort of an employee is this person? I have all the emails and his communication. I even mentioned this to Kimo. Kimo appologized on his behalf. All was good on delivery day up until Bilal Daher was involved. I wish I never had to meet him. I will mention this person to all my friends and the Jeep community on facebook and twitter followers. More

New car sale Purchased a new 2019 challenger from Abdul very professional sales person along with the entire staff I definitely will purchase again and send other Purchased a new 2019 challenger from Abdul very professional sales person along with the entire staff I definitely will purchase again and send other buyers your way More

Extremely pleasing Everyone there was just so personable, I felt as though I was right where I should be. My salesman Soony was a complete dream! He was the absolute tru Everyone there was just so personable, I felt as though I was right where I should be. My salesman Soony was a complete dream! He was the absolute truth, and very knowledgeable of what each and every car could and couldn't do. Very truthful. More

Jeep review Bought a 2019 Jeep Grand Cherokee on christmas eve. Had an overall great experience. Al Gomez was great to work with! He made the purchasing process Bought a 2019 Jeep Grand Cherokee on christmas eve. Had an overall great experience. Al Gomez was great to work with! He made the purchasing process fast and easy. However, I did not have a pleasant experience with the finance guy as he was not personable and came off rude. Besides that, the rest of my experience was great. More