Jerry Ulm Chrysler Dodge Jeep Ram

The experience was great. We appreciated Charles going above and beyond to get us in our jeep! We appreciated Charles going above and beyond to get us in our jeep! More

Great Experience Start to Finish. ...From David Keddie & Martin on the Sales End...& Joe on the F &I Side....Got a call from Noel Alanador after I had sent in the Stellantis Survey ... ...From David Keddie & Martin on the Sales End...& Joe on the F &I Side....Got a call from Noel Alanador after I had sent in the Stellantis Survey ...So Glad he did...There was a issue on the delivery process features...I thought this question was directed to corporate not David ( He did a wonderful delivery...at least 30 minutes acclimating Wendy & I to the Jeep)....This was no reflection on David at all...My point was when I was at Mercedes Benz in Tampa we hired delivery coordinators to make the customer comfortable w/ all the Technology in the vehicle...Noel asked me to re-do the survey which I did....Again Thanks Again for a Wonderful Experience...."We Love the Jeep" More

Chad Cummins and Mike Schuman were amazing and everyone we dealt with has been very helpful and professional! We love the new truck and look forward to a great relationship with Jerry Ulm. I can't remem we dealt with has been very helpful and professional! We love the new truck and look forward to a great relationship with Jerry Ulm. I can't remember the service gentleman that helped us with the tint but he was great as well! More

Quick and understanding of my desires. Works with you on pricing. Friendly and conveniently located. Works with you on pricing. Friendly and conveniently located. More

Great people and very kind employees at the dealership were very caring and helpful and had a large variety of vehicles were very caring and helpful and had a large variety of vehicles More

In the end, I bought a great Jeep at a great price and am happy about that. Great inventory and selection, nice facility and capable salesman. The "bait and switch" internet pricing (low advertised price happy about that. Great inventory and selection, nice facility and capable salesman. The "bait and switch" internet pricing (low advertised price only good if you are veteran, first responder unicorn) which was a $6,000 difference in price and then hidden $3,000 fees for pre-loaded things not clearly shown on-line and that I did not want (nitrogen, low-jack, etc) was also not appreciated. Sales guy Alex was great, but the sales management and finance management approach to making customers fight tooth and nail for what should be straight forward is unacceptable. The final result was a positive one but the experience was not. More

We had the best experience and will definitely recommend to family and friends. Thank you Jordan for your help, knowledge and being proactive on getting us the best pricing. to family and friends. Thank you Jordan for your help, knowledge and being proactive on getting us the best pricing. More

Worst experience I have ever had purchasing a new vehicle . Dealership went overboard with add on(s). . Dealership went overboard with add on(s). More

Great dealership! We had a great experience with our sales rep Dalton, the sales manager and finance team. highly reccommend! We will come back for our next vehicle. We had a great experience with our sales rep Dalton, the sales manager and finance team. highly reccommend! We will come back for our next vehicle. More

I was disappointed the "Locked Price" quoted on the web site, was not honored, with no explanation as to why. My trade was rated as "Fair" which is ridiculous, I was given "good" to "very good from 2 othe site, was not honored, with no explanation as to why. My trade was rated as "Fair" which is ridiculous, I was given "good" to "very good from 2 other dealers, but they did not have the truck I wanted. Charles was had good communication, and when he was tied up, got Chad to step in. Would work with either one of them again. More