Jerry Ulm Chrysler Dodge Jeep Ram

(Backgound) This entire visit and subsequent sale(s) began on February 9th 2012 on the internet and via email. My wife and I had been talking about trading my truck in because of the high mileage and it began on February 9th 2012 on the internet and via email. My wife and I had been talking about trading my truck in because of the high mileage and its' consumption of gas on a weekly basis. I emailed back and forth with Bob Potter at Jerry Ulm's in Tampa and in his last email he invited me to visit the site and have an appraisal done on my vehicle. I happened to be in the area on Saturday 2/11 and stopped in so they could see my truck and give it a fair appraisal. Bob was not in, he was off for the weekend (unusual as that may seem for sales guys). The folks that were present picked up the ball for Bob and took good care of me. The internet consultant (sorry I forgot his name) made a notation that I'd been talking to Bob Potter then got everything started by intorducing me to John Wieland. I got a fair appraisal value and a great deal on a new Jeep Liberty. I had shown up late on Saturday so I had to return Sunday for a detail on my vehicle and some last minute instructions on the vehicle. (Sidebar) When I got home Saturday night I went over the numbers and savings on the new vehicle. I took my wife and daughter for a spin and they fell in love with the vehicle. The next day when I returned to get my vehicle cleaned up, I took my wife and daughter along (with her vehicle - of course). John Wieland was at the door waiting for me and I offered him the opportunity to work on a deal for my wife. I'd already given some busines to Bob and I thought it appropriate to give John my wifes business because he had been very competent, efficient and amiable during my visit. (Rest of the Story) We made our introductions and I stepped out of the way and left the rest to John. I made sure to tell your internet sales co-worker that I was giving this business to John. The entire process for my wife comfortable, efficient and very pleasant. On both occasions John Wieland, John Chaiponne and your new car sales manager George Roldan were attentive, informative and ready to help. I expressed my gratitude to your Sales Manager Gordie Begley and Georege Roldan upon completing our business. But it did not stop there - John Wieland made sure the cars were clean and filled the tanks on both vehicles as well. While at the gas station he took the time to show my wife and daughter how to work with the navigation system and extra perks so they could know what to do with new system (I didn't get those in my vehicle JOHN :-)). On both days we were treated fairly and competently by the staff at Jerry Ulm's. We walked out the door saving hundreds of dollars from our previous payments, with years of worry free driving ahead of us and feeling that these were good fair people who understood and met our needs. My wife and I want everyone to know that the folks at the Jerry Ulm Dealership on the corner of Dale Mabry and Spruce ST. in Tampa Florida are the best we've had the opportunity to work with in the 20 plus years we've been living in Tampa. In case you're wondering who we've done business with in the past; Ferman, Kia in Brandon and Veterans Ford - they will never see us again! We got the feeling over the past two days, that at Jerry Ulm Dodge Chryler Jeep - that's the type of treatment my wife and I will get anytime we walk in the door! Thanks to all of you. Sincerely, Jaime A. and Gladys Nicole Andersen More

No more--I'm going to drive to St Pete or Clearwater next time. We have been here for 1.5 hrs. I had an appt, but that apparently means nothing. after 1 hr, the service guy said they were just getting to time. We have been here for 1.5 hrs. I had an appt, but that apparently means nothing. after 1 hr, the service guy said they were just getting to our car!!!!!!! We still haven't heard anything. Who know what services we might need. Last time I was here, on a work day, they promised me a ride to my house, 20 min away, no reservations necessary. It took 1.5 hrs and getting back was even worse. This kind of disrespect for customers and our time is simply not acceptable. More

It was a very enjoyable new car puchasing experience. The sales representative, Darren lane, was extremely knowledgable and very amicable. I am looking forward to my next purchase from Jerry Ulm Dodge an The sales representative, Darren lane, was extremely knowledgable and very amicable. I am looking forward to my next purchase from Jerry Ulm Dodge and highly recommend them to any prospective buyers. More

We came back to THIS dealership because we were successful in the past buying 3 cars at THIS dealership. We live an hour and a half away so I tried a "local" dealership. The sales team were so un successful in the past buying 3 cars at THIS dealership. We live an hour and a half away so I tried a "local" dealership. The sales team were so unorganized and not very helpful at all. So, we go into our truck and made the trip to Jerry Ulm Dodge. Upon arrival we met Ivan Rivera and within 5 minutes we knew we were at the right place. We closed our sale with the help of Jorge which was wonderful in his presentation of the deal and went directly into financing with Felix Ramirez and what a happy experience we had. Hats off to this dealership for maintaining the excellence in customer service after all this time. Truly a great experience for us. We will be back in four years and of course recommend Jerry Ulm Dodge to everyone we know. To IVAN, JORGE and FELIX we Thank you so much...God Bless You all! More

I initially met with Darren my sales person at the African American Festival in Tampa. Jerry Ulm Dodge Chrysler Jeep had three vehicles at the festival on display. Darren went over the options and fea African American Festival in Tampa. Jerry Ulm Dodge Chrysler Jeep had three vehicles at the festival on display. Darren went over the options and features on the Jeep that was displayed and I fell in love with the thought of owning a new car. Darren let up a time for me to come into the dealership to see other models they offered. I was a little sceptical (I came to hear music and socialize). There was never any pressure from anyone that I encountered (John in finance). I now own a NEW Jeep Compass and have Darren and Jerry Ulm Dodge to thank for making it happen! Thank you for doing what you said you would! I will be back for my next vehicle and will tell all my friends and family to call Darren for their next vehicle! More

Fantastic customer service. All staff memebers listened to what I wanted in a vechile rather than what was available on the lot. Financing team worked with me to get the best deal possible. Friendly and to what I wanted in a vechile rather than what was available on the lot. Financing team worked with me to get the best deal possible. Friendly and supportive staff. Darren went above and beyond setting up my new Jeep and personalizing my bluetooth before I drove off the lot. What a great establishment! More

Our experience with Brian Johnson was awesome, he helped us find the right car and the right payment. Which were the two most important things to us. After finding the right car, we asked for certain condit us find the right car and the right payment. Which were the two most important things to us. After finding the right car, we asked for certain conditions to be considered, Brian told us that we may not get all of our wishes met. but in the end Brian made us happy and we purchased the car. The entire experience with Jerry Ulm was very easy and hassle free! We will pass on this message to friends and family. Thanks Kenny & Yenia Bowling More

I love my new Jeep Wrangler Sahara! When Kevin Ryan gave me the final sales price, I didn't negotiate. I didn't argue. I said, "I'll take it." My son almost passed out. He couldn't believe that I made such me the final sales price, I didn't negotiate. I didn't argue. I said, "I'll take it." My son almost passed out. He couldn't believe that I made such a quick decision. Hey, I know what I like. I don't like high pressure salesmen who try to sell me a car that I DON'T like. That happened last year with the Honda CR-V, the Toyota Rav 4, the Volkswagen Tiguan and the Subaru Impreza and Forester. I always loved Jeep Wranglers and after a lot of research on the 2012's with the new engine and transmission, I was hooked! The interior is gorgeous, the ride incredible. The quality is great. The sound system and the Sirius radio are just unbelievable! This is the first new car I've ever bought in my life and I'm almost 67! Hey, I'm young at heart. It was nice talking with Jerry Ulm. I had a wonderful experience at his dealership. Sincerely, Carol Anderson More

Exceptional buying experience. It was a pleasure working with both Bob Potter & Brian Johnson to get us out of a Kia we hated and into a Jeep that we absolutely love. Converse to the standard, the sales gu with both Bob Potter & Brian Johnson to get us out of a Kia we hated and into a Jeep that we absolutely love. Converse to the standard, the sales guys here work very well as a team & were willing to stay 90 minutes after closing time to ensure that we were happy. I would recommend this dealership to anyone, regardless of your brand loyalty. More

Very professional, pleasant and honest dealership. I have never had any bad experiences in the last ten years of dealing with Jerry Ulm. I would strongly support any referral. have never had any bad experiences in the last ten years of dealing with Jerry Ulm. I would strongly support any referral. More