Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Quick to look at the problem My car wouldn’t drive or reverse, sounded like it was grinding. No lights but after a couple tests they were able to determine the cause and fixed it My car wouldn’t drive or reverse, sounded like it was grinding. No lights but after a couple tests they were able to determine the cause and fixed it right away. The communication has always been really good on the progress of the repairs. More

Fastest service I ever received - no lie- 5 star service and also texted me all info I needed- made it much easier. The car was done by the end of the day and I received a rental with in minut 5 star service and also texted me all info I needed- made it much easier. The car was done by the end of the day and I received a rental with in minutes. No waiting. Honestly best experience with service with my car I have ever received. More

Crap service Had a scheduled appt. at 10am. Was told 2 hours for service but took over 4. No reply to text to service manager, David, at all he just ignored me. Wh Had a scheduled appt. at 10am. Was told 2 hours for service but took over 4. No reply to text to service manager, David, at all he just ignored me. When I get a new car it won’t be there More

Very knowledgeable staff Jay at Jerry Ulm is always a pleasure to deal with. We are a body shop in the Keys & sometimes have trouble getting our parts promptly, but not with J Jay at Jerry Ulm is always a pleasure to deal with. We are a body shop in the Keys & sometimes have trouble getting our parts promptly, but not with Jerry Ulm. Thank you Jay! More

Great job as always Jennifer at the express service center is always a pleasure to work with. She’s friendly, knowledgeable, professional, and remembers you even though s Jennifer at the express service center is always a pleasure to work with. She’s friendly, knowledgeable, professional, and remembers you even though she sees many customers daily. Jerry Ulm Dodge has always taken care of my service needs for my truck and I am happy to go each time. More

Oil Change Alex Perez was helpful in all questions about oil change and certain services for my Jeep needs. I will be back to have my Jeep serviced at this loca Alex Perez was helpful in all questions about oil change and certain services for my Jeep needs. I will be back to have my Jeep serviced at this location. More

Car service Always great no matter what I am in for, Jennifer keeps me informed on what's going on with my car. Great to deal with That's why I keep coming back Always great no matter what I am in for, Jennifer keeps me informed on what's going on with my car. Great to deal with That's why I keep coming back More

Well orchestrated Friendly, helpful, knowlegeable. Everything progressed as scheduled. I do not know what else to say to use up my twenty five words. Good job. This p Friendly, helpful, knowlegeable. Everything progressed as scheduled. I do not know what else to say to use up my twenty five words. Good job. This part is annoying. More

Preventative Maintenance Service 2006 Ram 1500 My rating is based on my 5 years of experience with the Jerry Ulm Service Center. Service Manager Mr. Brian Cummings is the “Cream of The Crop” a top My rating is based on my 5 years of experience with the Jerry Ulm Service Center. Service Manager Mr. Brian Cummings is the “Cream of The Crop” a top notch professional who ensures my vehicle receives the correct maintenance required for safe and reliable performance. The work I have had performed on my vehicle by the Service Professionals at Jerry Ulm is second to none!!! More

Service center with great service From the initial appointment to final checkout, the service center employees listened and explained clearly what was going on with my vehicle. Will re From the initial appointment to final checkout, the service center employees listened and explained clearly what was going on with my vehicle. Will recommend this center over any other for Tampa area residents. More