Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Jennifer is great service rep. She takes time to discuss everything and seems to care about her job and my vehicle. I have had nothing but good experiences ev is great service rep. She takes time to discuss everything and seems to care about her job and my vehicle. I have had nothing but good experiences every time I take my vehicle in for service. More

Great service Needed UConnect software update and Svc dept was very accommodating to my schedule. Phone number favorites kept on disappearing. The software update s Needed UConnect software update and Svc dept was very accommodating to my schedule. Phone number favorites kept on disappearing. The software update seemed to have corrected the issue. More

Awesome experiencefor routine service ! Jerry Ulm Express service makes routine maintenance quick and easy. I had the oil changed and tires rotated, but they also checked tire pressure, add Jerry Ulm Express service makes routine maintenance quick and easy. I had the oil changed and tires rotated, but they also checked tire pressure, added air, checked all fluids and topped off washer fluid. They even remembered to reset the service light ! All without asking. They seem to have detailed and competent technicians and no appointments needed which makes this a hard place to beat for service. Jenn was my service rep and no matter what they are paying her, they need to give a raise, cause she's awesome ! More

Great service Staff are always polite and helpful when I visit there. I stopped going to my original dealer because I like it there. Fast oil change and I never wa Staff are always polite and helpful when I visit there. I stopped going to my original dealer because I like it there. Fast oil change and I never wait in line a long time to get service. . I don't have a lot of time to spare so that works out great for me. More

First time customer for the oil change I called in first to see how long the waiting could be on Saturday. A rep gave me a detail of length of possible wait with how many of cats are on wai I called in first to see how long the waiting could be on Saturday. A rep gave me a detail of length of possible wait with how many of cats are on wait at that moment and explained how long would it take for the service I was going to. At the reception, he was very police and quick move for checking in as well as all steps till payment. It’s a really nice service center! More

Tracy goes above and beyond Tracy helped us out when our car broke down near the service center. She communicated everything clearly via text or phone. I will work with her again Tracy helped us out when our car broke down near the service center. She communicated everything clearly via text or phone. I will work with her again. More

Nice, Clean Car! I stopped in for a quick wash and vacuum and the people over at Jerry Ulm’s service center great a great job at getting my 2016 Ford Focus ST in and b I stopped in for a quick wash and vacuum and the people over at Jerry Ulm’s service center great a great job at getting my 2016 Ford Focus ST in and back out on the road. They went above and beyond to ensure I had a nice clean ride and provided fast and friendly service. I plan on taking my car back there very soon! More

Alex is wonderful. Alex explained all the issues and there was no surprises. My car was fixed quickly. I would go back to this repair shop again. Thanks for a great exp Alex explained all the issues and there was no surprises. My car was fixed quickly. I would go back to this repair shop again. Thanks for a great experience! Sharon More

Made me feel at home. From the moment I drove up I knew I was where I needed to be. My wife and I were driving throught town when my check engine light came on. I showed up From the moment I drove up I knew I was where I needed to be. My wife and I were driving throught town when my check engine light came on. I showed up with no appointment and was greeted by David Ingrass. He was very busy but assured me he would be right with me. He was helping an elderly gentleman out of his van. Three minutes later I was informed I was all his. After explaining my situation David checked with his manager Angelo to check the shop load. We we informed ig would only be e0 minutes and we would have a diagnosis but not promise I would be done today. While David finished our paperwork Angelo wisked our vehicle off and returned a few minutes later. No problem. No charge . I would be on the road in 20 minutes. Low and behold my wife and I were back on the road in 30 minutes. I could not have asked for better service. The worked like a well oiled machine and made us feel like family. Thank you for all you did for my wife and I. Anthony More

Great customer service , professionalism at it finest! My Wife whom knows as much about cars as I know about rocket science went in for an oil change about 2 weeks ago, and was greeted with the warmest sm My Wife whom knows as much about cars as I know about rocket science went in for an oil change about 2 weeks ago, and was greeted with the warmest smile From Tracy, not sure of the last name. It was even a little chilly out. and she escorted her to the lounge made her a cup of coffee and made her feel right at home.. She said when Tracy returned she informed my wife of metal threading making its way through the tire because of tire wear on the inside, so we replaced all four, because of a buy three get one for a dollar promotion! Exceptional service , and knowledge Tracy! Your walk-around was a disaster avoided, who knows how much longer before a blown- out tire could have occurred! Thank you so much, not just from me but the grand kids as well! More