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Jerry's Chevrolet
Baltimore, MD
515 Reviews
Welcome to Jerry's Chevrolet! We're your local Baltimore dealership offering new Chevy & used car sales, service, new car leases, Chevrolet parts and tires, as well as auto financing. Our mission is to offer an unparalleled dealership experience by practicing an unwavering commitment , to our customers, community, each other and our products. We're located near Essex, Parkville and Towson area. Get directions to our dealership at 1940 E Joppa Road Baltimore, MD 21234, give us a call at (443) 219-3825, or send us an email.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 515 reviews
April 27, 2022
Great service! Engine light went on. Engine was not running smoothly. I was taken care of promptly and communicated as to diagnosis and repair. I will refer Jerry’s Engine light went on. Engine was not running smoothly. I was taken care of promptly and communicated as to diagnosis and repair. I will refer Jerry’s to all I can. More
by Vytis
Employees Worked With
Heather Lynn, Tim Bondora
April 20, 2022
Heather was great! She was a pleasure to deal with on a Monday morning and was very helpful. The lower rating isn’t her fault but I have to return the vehicle because t She was a pleasure to deal with on a Monday morning and was very helpful. The lower rating isn’t her fault but I have to return the vehicle because the next day after service the same warning light came on again. More
by jimmy675
Employees Worked With
Heather
April 17, 2022
So far, I have been very satisfied with service dept. Brandon was my service rep today 4/13/ 22 and he was very polite and took good care of me. Thank you, Brandon! Brandon was my service rep today 4/13/ 22 and he was very polite and took good care of me. Thank you, Brandon! More
by lwidows
Employees Worked With
Brandon in Service Dept
April 17, 2022
Dorian was fantastic in helping me find a car today, he was respectful and helpful with every question i asked. The process of looking for a vehicle has never been easier for me. was respectful and helpful with every question i asked. The process of looking for a vehicle has never been easier for me. More
by aprap1995
Employees Worked With
Dorian Adrian
April 11, 2022
So I left a review yesterday about the poor quality I had dealing with Jerry Chevrolet service department now this morning I called and asked to speak with the service manager and she was nothing but disresp dealing with Jerry Chevrolet service department now this morning I called and asked to speak with the service manager and she was nothing but disrespectful and rude I drop my truck off specifically when I was going to be out of town so they had time to work on the vehicle and now she’s giving me an attitude saying I need to give her a guarantee time when I’m going to be up there so she can make sure there’s a trans tech there to take a ride with me in the truck I work 12 hour days I don’t know when or what time exactly I would be able to bring it to them and I told her that and she gave me an attitude and started yelling at me I am very displeased with this company they absolutely have zero customer service my opinion they need to go through a training seminar on how to deal with customers More
by Gerald
Employees Worked With
Name of employee is not shown but the service rep was a gentleman name Steve
