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Jerry's Chevrolet

Baltimore, MD

4.6
381 Reviews
Welcome to Jerry's Chevrolet! We're your local Baltimore dealership offering new Chevy & used car sales, service, new car leases, Chevrolet parts and tires, as well as auto financing. Our mission is to offer an unparalleled dealership experience by practicing an unwavering commitment , to our customers, community, each other and our products. We're located near Essex, Parkville and Towson area. Get directions to our dealership at 1940 E Joppa Road Baltimore, MD 21234, give us a call at (443) 219-3825, or send us an email.
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1940 E. Joppa Rd.

Baltimore, MD

21234

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Showing 381 reviews

May 15, 2024

Absolutely great Brenden was so helpful! Thank you! The Uber experience was great. Thanks very much More

by Plainfieldmarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Brandon my service advisor at Jerry’s Chevrolet is a very attentive advisor. I had an issue while I was there, he went above and beyond to help me out!! More

by deekai76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Jerry's Chevrolet responded

Thank you for providing a wonderful review of your experience with Brandon!

May 11, 2024

Purchased a brand new vehicle from Jerry’s, two months later they still had not honored their contract, called multiple times and neither the sales rep jordan green, the sales manager larry Webb want to s More

by Probuzzard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Larry Webb Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Jerry's Chevrolet responded

Hello, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

May 11, 2024

This has been my go to dealership since 2018. I have leased two vehicles from there since. The attractive features are the clean and organized customer center from the greeter, service advisor, More

by k@
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Jerry's Chevrolet responded

We appreciate your continued loyalty of business with us! Thank you for choosing Jerry's and providing such a wonderful review of your experience with us! We look forward to working with you on your future visits!

May 10, 2024

Clean facility comfortable waiting room but long wait for the oil change two hours wait More

by Lmullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Webb Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Jerry's Chevrolet responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2024

The staff at Jerry’s Chevrolet are profane, belligerent, and have zero attention to detail. There is no customer service once they have your money. Stay away from Jerry’s Chevrolet at all costs More

by Probuzzard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Larry Webb Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Jerry's Chevrolet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. If you would like to discuss your experience further, please email our General Manager Jason Henry at jhenry@jerrysautogroup.com or call 410-661-9100.

May 08, 2024 -

Probuzzard responded

Several messages and emails later for a follow up and Jason Henry does not reply. Further proof that they don’t care about their customers once they have your money. They only reply to negative feedback in an attempt to trick the public into thinking that they care about customer service

April 30, 2024

Lauren was knowledgeable and thorough. Keep me informed and my truck was serviced on time More

by A2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Apr 30, 2024 -

Jerry's Chevrolet responded

It's our pleasure to serve you. Thank you for providing a wonderful review of your experience with Lauren!

April 20, 2024

Everything was excellent, and I lv the way that they do there wor and the price was good More

by Natty8taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Jerry's Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2024

He is always awesome goes above and beyond to help me and always keeps me posted More

by Tayy1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Jerry's Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

April 07, 2024

Mr Webb is the best salesman! !!!! And Mr Corey is the best numbers guy too! More

by Tiffandtrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Webb Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Webb Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Jerry's Chevrolet responded

Congratulations on your new vehicle! Thank you for providing a wonderful review of your buying experience with us!

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