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Jerry's Chevrolet
Baltimore, MD
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J.D. was a great saleman. He was very informative and nice. However, the dealership itself was not good. The people who detailed my car after I bought it did a horrific job. The car was very dirty and nice. However, the dealership itself was not good. The people who detailed my car after I bought it did a horrific job. The car was very dirty and it smelled weird. They were also supposed to fill up my gas tank all the way, however they only filled it up half way. Luckily, J.D. worked with me and he advised me to come back and they would fill up my tank again (all the way this time) and they re-deatiled my car. Had J.D. not done this I would feel even worse about this dealership but, his service has redeemed it for me. The other area I was not happy with was the financing department. I'm not sure if this is necesarily their fault or not but I did not receive my bill until the day that it was due. This could have been GM's fault, as they are the people who I financed through but I feel as though the dealership should have helped me a little more when I called inquiring about my bill. Instead, they just gave me a number to call, which in the end told me what I had to pay and where to send my payment, but they were not very informative up until that point. More
I was looking for a new vehicle within a certain price range. Kevin wasnt pushy nor did he rush me to make a decision. I initially came to Jerry's Chevrolet because I was told that Chevy's were reliable v range. Kevin wasnt pushy nor did he rush me to make a decision. I initially came to Jerry's Chevrolet because I was told that Chevy's were reliable vehicles. Kevin showed me numerous cars within my price range. He seems to really take a personal interest in his clients needs and wants. He was very friendly and made me feel comfortable about my selection. He was very engaging and explained the sales process in great detail. After purchasing my vehicle Kevin helped me with my onstar process as well as sitiing in my vehicle, showing me all the features and explaining things about the vehicle to me. He also let me know that I could call at anytime if I had further questions. I have had further questions, and have called and hes always available and ready to help. I feel that Mr. Kyler goes beyond the call of his job and I appreciate that. More
After shopping around with other dealers, we found Jerry's Chevrolet to be the most accomadating, fair and honest dealership. They were understanding and went overboard to please us. Our Salesman Mr.C Jerry's Chevrolet to be the most accomadating, fair and honest dealership. They were understanding and went overboard to please us. Our Salesman Mr.Charles Gammon was very knowledgeable in explaning all the information on our 2010 Malibu 1LT. We have no compliants and will recommond Jerry Cheverolet to everyone we know. Thanks again!!! More
Before I went to this dealership I went to another this salesperson was not interested in selling a vehicle said there was not rebates and only quoted sticker price and said that is the price Kevin however salesperson was not interested in selling a vehicle said there was not rebates and only quoted sticker price and said that is the price Kevin however asked a few questions as conversation found out what I was looking for and honestly I was just looking to see what was out there after speaking to himn and he showed me a few trucks its was more of a systematic process than you want to buy it after all the dealing I feel i recieved a fair deal with all the benefits of buying from jerry's when I picked the truck up he explained how to program the radio register for on star and help set my phone up for blue tooth and did a follow up call to ask if I had any other questions More
I purchased a quality vehicle for a very reasonable price. Excellent service from my sales representative who worked with me to find an appropriate selection and understood minor delays in obtaining f price. Excellent service from my sales representative who worked with me to find an appropriate selection and understood minor delays in obtaining financing from my credit union. Servicing vehicle is convenient and responsive. I would recommend this team to my friends. More
Paul Nicholson was an excellent sales man. He made the process simple and streamlined. He provided us with a great price on vehicle and trade in that we were comfortable with and didn't have to haggle ab process simple and streamlined. He provided us with a great price on vehicle and trade in that we were comfortable with and didn't have to haggle about. He provided a lot of information and answered all of our questions. He paid extreme detail to getting the vehicle cleaned and having all the paperwork prepared in advance of us picking up the new truck. Best new car experience to date. Would definitely come back and recommend dealer and salesman. Thanks! More
I don't enjoy the new car buying process, I don't like the "how much do you want your payment to be" type questions and I don't like high pressure sales! I have walked out of other dealerships in the mid the "how much do you want your payment to be" type questions and I don't like high pressure sales! I have walked out of other dealerships in the middle of deals before over people going back on their word. That all said, I had an excellent overall experience at Jerry's Chevrolet with Brent White. He helped me to find the right vehicle over several visits and never pushed me "to get the deal done today". The vehicle that I ended up with was not what I had in mind when I originally went in, but they were honest and up-front and helped me to find the right vehicle. When I was ready, they gave it to me. I found that not only Brent but everyone at the dealership from Sales Management team to Service have been great. I purchased the vehicle (2010 Silverado) a little over a month ago and I had a minor issue that the Management team helped me to resolve quickly. I really got the feeling that they wanted me to be happy with the vehicle and the dealership in the long term to buy more vehicles there, rather than just getting this sale. I would definitely go back there to buy another vehicle, I would definitely work with Brent again. If all other things are equal or even close, I would choose a Chevrolet so that I could work with this dealership and Brent again. More
paul is a wonderful sales person. his personality, friendlyness,true concern for the customer is a breath of fresh air today. his knowledge of the business is very impressive. paul helped us buy a n friendlyness,true concern for the customer is a breath of fresh air today. his knowledge of the business is very impressive. paul helped us buy a new malibu, he was very informative of the vehicles. he made buying a new vehicle a joy and not a task. I would reccomend anyone looking for a new car to go to jerrys dealership in picking out a car. thanks jerrys for having such a great sales person. I know that from now on all my future cars will be from jerrys. More
We were very surprised about the prompt attention and enthusiasm we experienced when we arrived at Jerry's. We met Greg at the entrance who was more then eager to assist us in the best possible deal that enthusiasm we experienced when we arrived at Jerry's. We met Greg at the entrance who was more then eager to assist us in the best possible deal that suited our needs. Greg was very personable and helpful. I will definitly refer people to Jerry's especially to Greg. Thank you Greg for making our purchase of the 2007 Dodge Caliber a pleasurable experience. Earl and Angel. More
Working with Brent White and others was a great experience. They made things clear and they are so friendly. They went out of their way (all the way to New Jersey) to pick up the car we wanted. W experience. They made things clear and they are so friendly. They went out of their way (all the way to New Jersey) to pick up the car we wanted. While we were waiting we were able to test drive the car and then after the purchase Brent explained things about the car and how things work. We met with Tim in finance and he was great. More