Jerry's Chevrolet

Best Service I Ever Received I hate going to dealerships or mechanics, because I don't trust them. So when I kept having small issues with my 2016 Chevy Cruze, I ignored them. But I hate going to dealerships or mechanics, because I don't trust them. So when I kept having small issues with my 2016 Chevy Cruze, I ignored them. But then the check engine light came on, and my gas started going 2 to 3 times faster than normal. So I reluctantly called the dealership I got my car from, to use the VIP Club service I paid for when I got it. But then they told me they do Chevys. So even more reluctantly, I found the closest Chevy dealership, which was Jerry's. Even though I didn't get my car from them, they were happy to accommodate me. Then when I got my car back from them, it was LIKE NEW! BETTER than when I first got it! They took care of every little thing from overdue minor maintenance to major recall issues. And I didn't have to figure out how my warranty works, because they took care of everything for me. Plus, my car even looked as good as the brand new cars on the lot! People who see my car ask me who detailed it, and people who ride in my car now ask me who serviced it (because it runs so smooth). Then I get to tell them about how well Jerry's treated me and my car. I thought it was possibly a one-time thing. But then I came back when my engine auto-stop feature wasn't working, and although no diagnostics codes came up and nothing else seemed to be wrong, they let me use a loaner car (similar but new) at no cost to me, and they kept my car for a couple of days until they were able to resolve the issue. And again, I didn't have to figure out how to use my warranty. They took care of it all for me, again. Then they even checked back with me in a week to make sure everything was still working well. Jerry's gave me the best service I've ever had, not just with my car, but with anything. More

Rude and Unprofessional THIS SO CALLED MANAGER WAS RUDE and IGNORANT. After dismissing me and my Navy Federal CU check within 1 minute and not even trying to get me to purch THIS SO CALLED MANAGER WAS RUDE and IGNORANT. After dismissing me and my Navy Federal CU check within 1 minute and not even trying to get me to purchase the car. He got in the car I wanted to purchase and rode pass me while I was still standing in the dealership. Took money out of his salesman pocket because he wants to show me he was the boss. More

Will be a returning customer! The young men at Jerry's Chevrolet are amazing. Ever since we walked in the door we have felt that mr Mike Dupree was genuine and caring. He went out The young men at Jerry's Chevrolet are amazing. Ever since we walked in the door we have felt that mr Mike Dupree was genuine and caring. He went out of his way to accommodate our family.(we had our 3 small kids with us) He definitely has a real passion for helping people. Mr. Charles Wicks worked with the creditors until he got us a great deal. It was late at night when we came in and he kept on it until we got to a comfort point. Overall I would highly recommend coming here if you need a nice vehicle at a fair price! More

Exceptional Service to Me I was in a very difficult position with my life. I recently was involved in a hit and run accident and am a college professional. I needed a vehicle f I was in a very difficult position with my life. I recently was involved in a hit and run accident and am a college professional. I needed a vehicle for workshops and conferences from time to time and couldn't rely on public transportation. I contacted Jerry's Chevrolet to see if I was eligible to purchase a reliable vehicle. I first spoke to Brandon Michael and we made an appointment but I was anxious to get the process started. In receiving a phone call from Charles Wicks we began talking and went through the credit application. I visited the dealership a day before and met with Charles Wicks and Larry Webb and test drove the 2018 Cruz. Although I didn't qualify for the 2018 Charles Wicks worked with me to qualify me for a very nice 2016 Sonic. A few days later I came to the dealership and met with Charles and Brandon and drove away in the new to me vehicle. I would like to say it was a great experience and I thank all who worked with me. I also want to thank Mr. Wicks for ensuring me I would not be bothering him no matter how many times I called....LoL! Thank you great place to visit More