Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jerry's Chevrolet - Service Center

Baltimore, MD

4.7
261 Reviews

261 Reviews of Jerry's Chevrolet - Service Center

Sort by
August 01, 2025

Service area was busy. Wes was a good service representative. My oil change took almost 2 hours. The 24 point inspection was done but no details on the service report. More

by sdkpsu81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Steg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Jerry's Chevrolet responded

Thank you for choosing Jerry’s when it came time to service your vehicle, and thank you for taking the time to comment on your visit. We always look for ways to improve, and we will take note of your comments and strive harder next time!

Aug 05, 2025 -

Jerry's Chevrolet responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you. Jerry's Chevrolet

July 26, 2025

Brandon was great, outstanding service advisor, very knowledgeable and professional very friendly and have a good Spirit More

by darrelllilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Jerry's Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's! If you have any further questions, please give us a call. We're always happy to help!

July 19, 2025

The Service Manager and the service team show exceptional leadership skills…working together as a team to provide outstanding customer service …I’m a customer for life More

by jacksonmary609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Passio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Jerry's Chevrolet responded

Thank you for sharing your review, we appreciate your kind words and your business!

Jul 22, 2025 -

Jerry's Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet

July 14, 2025

Great place to get your car fix I love to get my car here yes More

by Audrey Hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Steg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Jerry's Chevrolet responded

Thank you for the 5 star rating!

July 03, 2025

Brandon, my advisor is always attentive and accommodating. He is the reason I keep coming back. More

by Shae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Webb Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2025 -

Jerry's Chevrolet responded

Shae, thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet

June 30, 2025

I don’t think it should 3 hrs. For an oil change. Brandon was fine I think I got lost in the morning rush. More

by Gnmoxey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Jerry's Chevrolet responded

Thank you for choosing Jerry’s when it came time to service your vehicle, and thank you for taking the time to comment on your visit. We always look for ways to improve, and we will take note of your comments and strive harder next time!

June 08, 2025

It's a real pleasure to get my car taken care of at Jerry's. My service advisor is very polite and professional it is a real pleasure to do business with him. Jerry's personnel go above and beyond to a More

by pollockm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Jerry's Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2025

I absolutely love Jerry's Chevrolet! Friendly staff and service no matter what you are visiting for! More

by tracyescott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry’s so positively! We look forward to having you back.

May 18, 2025

Wes in service has always been exceptionally helpful. Making sure my car was taken care of and keeping me informed of any issues. More

by Shanney78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Steg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Jerry's Chevrolet responded

We appreciate your detailed account of your visit to our service department!

May 21, 2025 -

Jerry's Chevrolet responded

Thank you for choosing Jerry's Chevrolet INC as your first choice for all your automotive needs! Please let us know if there is anything else we can do for you; we are more than happy to help! - Jerry's Chevrolet.

May 12, 2025

Jerry’s was able to fit me in for immediately on the next day. They were quick and it was great to work with them. More

by dmeeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Jerry's Chevrolet responded

We are glad to hear about your positive experience with our service department! Thank you for choosing Jerry’s and we look forward to your next visit!

1
2
...
27