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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
202 Reviews

202 Reviews of Jerry's Chevrolet - Service Center

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June 15, 2024

Complete and thorough job. Thank you to my advisor Jacob. He kept me informed throughout the process. More

by Kittykattj@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Told me the cost of total service was over $4000. 00. When I paid for Dio gnostic test paper work showed total cost of service if done would be $$2336.13 More

by robert.coleman7475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Prentice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jerry's Chevrolet responded

I’m sorry to see your visit warranted this review. Please email our service manager Wendy Hawkins at whawkins@jerrysautogroup.com or call 410-661-9100 if you would like to discuss your experience further.

June 01, 2024

My visit was very pleasant. Brandon listened to my questions and replied adequately. Everything was done More

by 20 BLazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Jerry's Chevrolet responded

Thank you for providing a wonderful review of your experience with Brandon!

Jun 05, 2024 -

Jerry's Chevrolet responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2024

Hello, I’m always satisfied with the level of satisfaction when I come to Jerry’s. Jerry’s is always courteous and do a very well job fir the customers. More

by wstewart508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Jerry's Chevrolet responded

Thank you for providing a wonderful review of your experience with us! We do appreciate your kind words and look forward to working with you on future visits!

May 23, 2024

Had a great experience. My advisor help me tremendously. Overall I will be going back when I need work done on my vehicle. More

by meekiebaby4252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jerry's Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

May 22, 2024

The process was quick and easy. Jake was easy and friendly to work with. Will come back. More

by mosadowyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Jerry's Chevrolet responded

Thank you for providing a wonderful review of your experience with us! We do appreciate your kind words and look forward to working with you on future visits!

May 20, 2024

The staff was wonderful and the service was great 👍 they washed my truck I am satisfied. More

by lblackm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Jerry's Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's Chevrolet INC and we hope to see you again soon! We sincerely value your business and look forward to your next visit!

May 15, 2024

Absolutely great Brenden was so helpful! Thank you! The Uber experience was great. Thanks very much More

by Plainfieldmarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Jerry's Chevrolet responded

Your wonderful feedback and rating mean a lot to us. We hope to see you soon!

May 13, 2024

Brandon my service advisor at Jerry’s Chevrolet is a very attentive advisor. I had an issue while I was there, he went above and beyond to help me out!! More

by deekai76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Jerry's Chevrolet responded

Thank you for providing a wonderful review of your experience with Brandon!

May 10, 2024

Clean facility comfortable waiting room but long wait for the oil change two hours wait More

by Lmullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Webb Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Jerry's Chevrolet responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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