Jerry's Chevrolet - Service Center

Brandon is my rep and every time I come to Jerry’s Brandon shows excellent customer service and he always make sure his customers are well taken care of and satisfied before we leave. It’s nice to k Brandon shows excellent customer service and he always make sure his customers are well taken care of and satisfied before we leave. It’s nice to know that Brandon is all about his work and making sure his customers are taken care of. More

My problem with the dealership is using my military discount for whatever service getting done to my vehicle that was purchased from Jerry Chevrolet. Example oil change. If a customer get charged the s discount for whatever service getting done to my vehicle that was purchased from Jerry Chevrolet. Example oil change. If a customer get charged the same, how is my military being factored in? Please follow-up as soon as possible or at least before my next oil change. Thank you in advance for your full cooperation in this matter. More

Service writers come and go at all dealerships. I am please to report that the current service writers and the service manager have been responsive and accommodating. I am please to report that the current service writers and the service manager have been responsive and accommodating. More

Very good, very long time to wait for parts. Did not expect to be so long wait time Did not expect to be so long wait time More

Awesome customer service. Brandon is an excellent advisor. We would continue taking our vehicles to Jerry's Chevy in Towson. Brandon is an excellent advisor. We would continue taking our vehicles to Jerry's Chevy in Towson. More

Pleasant and efficient. Went in for routine maintenance and had them check a tire issue which they found a small puncture in the sidewall of the tire which I replaced. Lucki Went in for routine maintenance and had them check a tire issue which they found a small puncture in the sidewall of the tire which I replaced. Luckily they found it or I could have had a serious issue while driving eventually. More

My experience was great, the cosultant was very knowledgeable, she updated during the process. I was very satisfied. knowledgeable, she updated during the process. I was very satisfied. More

The service department sucks and the customer care person to. The service was horrible today to. The service was horrible today More

Everything went well. Jake was easy to talk with and explain my situation. He was able to get me a Lyft driver to take me home, and also identified the problem which was r Jake was easy to talk with and explain my situation. He was able to get me a Lyft driver to take me home, and also identified the problem which was resolved. I am very satisfied. More

Friendly and informative staff. I didn’t have to wait long for them to do the work even though they short staffed. They always try to look for deals and special for you. I didn’t have to wait long for them to do the work even though they short staffed. They always try to look for deals and special for you. More