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Jerry's Toyota

Baltimore, MD

4.2
951 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 951 reviews

August 19, 2025

Great service. I dropped my car off for an oil change, I got car back in about two hours. More

by Dj digital
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Amanda Sering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Jerry's Toyota responded

We truly appreciate you taking the time to share your positive experience! It makes our day to know you received very good customer service. Our team works hard to ensure every job is done well, and we're so glad to hear you'll be returning. Thanks for choosing Jerry's!

August 11, 2025

Jerry’s Toyota is the best to my expectations. It has the best inventory available when one is looking for a new or the pre owned car. More

by Bhadaur62
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jamie Christopher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Bhadaur62 responded

Jerry’s Toyota is best for providing after sales services.Jamie Christopher is wonderful person to deal with.Very courteous,humble and helpful.Keep up the great work,👍

August 09, 2025

The service department specifically does not have a clue what to do with any malfunction on a car that isn’t replacing fluids or oil. More

by Johnny tsunami
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Jamie Christopher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Jerry's Toyota responded

I’m sorry to see your visit warranted this review. Please email our service manager at jmontoya@jerrysautogroup.com if you would like to discuss your experience further.

August 04, 2025

Clean good service and very good answer all my questions letting me know when my next service is done More

by Williamsbrian0605
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ryan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Jerry's Toyota responded

You had a lot of options when it came to servicing your vehicle, thank you for choosing Jerry’s!

July 31, 2025

It’s was a pleasant experience, very professional and overall great experience and I would recommend family and friends More

by SadeWright1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Votta
5.0
This rating includes all reviews, with more weight given to recent reviews.
EJ Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Jerry's Toyota responded

Thank you for your positive review. We will gladly pass along those comments to our staff. Thank you for choosing Jerry’s!

July 30, 2025

I worked with Joe and it he was a pleasure to work with and he was able to get the best price compared to other Toyota dealerships More

by kevin.benway43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Jerry's Toyota responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's! If you have any further questions, please give us a call. We're always happy to help!

July 21, 2025

Then I thought I had responded to advice for more work, it didn't go through. They tried 4 times in different ways to contact me and were willing to take the blame when it was my fault. More

by Noname
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Oswald
Jul 22, 2025 -

Jerry's Toyota responded

It’s our pleasure to serve you. Thank you for choosing Jerry’s!

July 14, 2025

The dealership was really clean and inviting. Everyone welcomed me with a smile. It was a pleasant experience. More

by Chucksandties
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Harrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Polly Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Jerry's Toyota responded

Thank you for sharing your review, we are pleased to hear you were welcome with a smile!

July 14, 2025

Eric is a fantastic master technician. I will be be returning thanks to Eric’s wonderful work More

by Epeck87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Jerry's Toyota responded

Thank you for sharing your experience with Eric, we truly appreciate your business!

July 01, 2025

Very clean, very professional! Jaime took care of my car and was finished as promised! Hope Turner scheduled my appointment very helpful and friendly More

by Judyladyinred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Christopher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Jerry's Toyota responded

We truly appreciate you taking the time to share your positive experience! It makes our day to know you received very good customer service and found our waiting area clean, comfortable, and well-equipped. Our team works hard to ensure every job is done well, and we're so glad to hear you'll be returning. Thanks for choosing Jerry's!

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