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Jerry's Toyota

Baltimore, MD

4.1
941 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 941 reviews

July 29, 2022

Great service coverage for 4yrs/50,000 miles, with courteous staff and review of service provided. More

by quilter59lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Jerry's Toyota responded

Your positive review means a lot to us, thank you!

July 20, 2022

Very friendly but supper expensive. Interest rate even with good credit supper high. Like the Cross but very worried about how im going to pay for it. More

by egamanga62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Jerry's Toyota responded

Thank you for the feedback on your experience with Jonathan and our Jerry's Toyota Sales Team. If you would like to discuss the concern further of the interest rate, please feel free to reach out to us at 410-661-5700 or email mattb@jerrysautogroup.com

July 18, 2022

Jen is very nice & great to talk too. She tells everything that's going on with my truck. Very open to question & gets me answer about it too. More

by Tkresment
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Jerry's Toyota responded

Thank you for this wonderful review and 5-star rating for Jen and our Jerry's Toyota Team! We appreciate you as a customer and look forward to working with you on future services!

July 14, 2022

Jerry motor is good and the person attend to that is Tyler Thomas is every good. More

by kenyjo2002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Hillenburg
July 13, 2022

Made past purchases at this dealership. Service and help from salesmen has not been good. Makes it seem like coming in looking for a specific vehicle is a waste of their time, especially if More

by deep4
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Yong He
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Jerry's Toyota responded

We are sorry to see that you were not provided a more desirable outcome while visiting Jerry's Toyota. If you'd wish to speak about your experience and how we can improve our services, you are welcome to contact our General Manager via email at MattB@jerrysautogroup.com.

July 08, 2022

Congratulations for your loss of a customer to Fitzway instead with zero haggle price as a top notch reputation. And thank you for letting me share the entire global internet less than a single second how More

by PR302HP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Southard
Jul 09, 2022 -

Jerry's Toyota responded

We are sorry to hear about your experience. If you would like to discuss further please call 4106615700 or email mattb@jerrystoyota.com.

Jul 10, 2022 -

PR302HP responded

Fake apology every single time based on all your negative comments others posted here below. Well, if your apology is real and crystal clear, the markups must be disappeared and the offer should not exceed for the final purchasing price at least the highest as of 55000 or less over the top of 51000 MSRP. I went to local dealers after that day of incident and they offered me only 53000 or less which I was pressured to pay 71000 from you guys. More details are already revealed on your google reviews for which vehicle I was attempting to settle to purchase. I wish I could've given you all 0.0001 out of 5. I give you my best score as of 1 star out of 5. They speak vanity every one with his neighboour: with flattering lips and with a double heart do they speak. Pslams 12: 2

July 06, 2022

My experience was the best ever! !! Tommy Thomas was exceptional!!! From beginning to end. This was the fastest painless car purchase I have yet to inquire. Finance Manager was very i More

by Abrownf30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Thomas, Jimmy Son
Jul 07, 2022 -

Jerry's Toyota responded

Thank you so much for taking the time to provide such kind words in regards to our sales and finance staff during your car buying experience with Jerry's!

July 06, 2022

Service is prompt, polite, even friendly, finished with a car wash if outdoor temperature allows. More

by LEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Dipietrantonio
Jul 07, 2022 -

Jerry's Toyota responded

Thank you for taking the time to provide such a high rating of our services and service department staff. We hope you have a great rest of your day!

July 05, 2022

Best service center ever. Great staff, from sales to service, Jerry's has been wonderful. I highly recommend this dealership. More

by River
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray DeCastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Cymek, Amanda Sering
Jul 05, 2022 -

Jerry's Toyota responded

Thank you for the positive review of our services. We look forward to seeing you again in the future. Have a great rest of your day!

July 05, 2022

Very accommodating dealers. Have good manners and very helpful. They answered all our inquiries smartly More

by Evelyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bernal, Jimmy Son, Abu Savage
Jul 05, 2022 -

Evelyn responded

Good car dealership

Jul 05, 2022 -

Evelyn responded

Good company a lot of car choices

Jul 05, 2022 -

Evelyn responded

N/A

Jul 11, 2022 -

Jerry's Toyota responded

Thank you for sharing your experience at our dealership!

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