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Jerry's Toyota

Baltimore, MD

4.1
934 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 934 reviews

June 09, 2022

I’m so happy j Jonathan was a nice Nice guy I like my car Toyota people have nice guy work 😊 More

by nyanyamanneh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Jerry's Toyota responded

Thank you for rating your recent car buying experience with Jonathan so positively! We certainly hope you enjoy the rest of your day!

June 09, 2022

Your typical aggressive unprofessional salesperson, out to pad his paycheck and not give a care in the world about his customers. As long as he gets the sale. More

by ammstudio8
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Votta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Thomas
Jun 09, 2022 -

Jerry's Toyota responded

We are sorry that your recent visit with our Jerry's Toyota sales staff did not result in a more favorable outcome. If you'd wish. You are welcome to provide your feedback directly to our store's General Manager via email. The address to contact would be MattB@jerrysautogroup.com.

June 05, 2022

This dealer ship is. closer to my home and we know the seler worker since beforw we buy this car More

by blavasp@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Jun 06, 2022 -

Jerry's Toyota responded

Thank you for taking the time to vouch for our staff and the services provided to you during your car buying experience.

June 05, 2022

Paul was very helpful and made the car buying process quick and painless. Happy to recommend him and Jerry's to others. More

by KR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Jun 06, 2022 -

Jerry's Toyota responded

Thank you for the great review of your recent car buying experience with Paul and our sales team at Jerry's Toyota.

June 03, 2022

Great place to purchase a vehicle. My sales man Paul. Was very helpful with everything. Will Recommend this dealership. More

by jchiefs2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Jun 03, 2022 -

Jerry's Toyota responded

Thank you for taking the time to reach out, vouching for not only our entire sales team but for shouting out our Sales Professional Paul in the process. We thank you and hope you have a great rest of your day.

June 03, 2022

Words alone are not enough to describe my VIP experience at Jerry's Toyota!!! Not only did Jerry's Toyota have my 2022 Rav4 Prime in stock and available (other dealerships have up to 2 year waitlist!), I re More

by gena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Jun 03, 2022 -

Jerry's Toyota responded

Thank you so much for taking the time to write about the excellent customer service that our Sales Professional Paul was able to provide you during your car buying experience. We will make sure that Paul is able to see your kind words and can see the appreciation you have for his hard work. Please enjoy your new Rav4 Prime, I'm certainly jealous of the MPG's you'll be getting. Have a great rest of your day.

June 03, 2022

I’ve been a customer for a very long time, the service is always awesome. More

by DorothyFountain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Jerry's Toyota responded

Thank you for the awesome 5-star review of our services and for vouching for the level of customer care that your Service Advisor, Yolanda, was able to provide during your visit.

June 02, 2022

I had great experience with Yolanda Daughtry. She was very professional and she explained everything. Great personality . More

by lbfraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Jerry's Toyota responded

Thank you for providing positive feedback regarding your recent Jerry's Toyota service appointment. We will see that Yolanda can see your kind words regarding her customer service. Thank you again, have a great rest of your day.

June 02, 2022

I just wanted to say thank you to Paul and Daniel, I did not expect to walk out with a new car the day that we were there, but thanks to Paul and Daniel I did. There were many barriers that took place but More

by ellenhuard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard, Daniel Harris
Jun 03, 2022 -

Jerry's Toyota responded

Thank you for taking the time to review your recent Jerry's experience in such a positive manner. We will see to it that our staff can see your kind words regarding your visit. Thank you again, have a great rest of your day.

May 27, 2022

I did not visit this dealership. Merely inquired about in transit inventory. Am not interested in paying for a car before it even arrives. More

by Jcibularn
Recommend Dealer
No
Employees Worked With
Do not recall name of person I dealt with by email.
May 31, 2022 -

Jerry's Toyota responded

Thank you for taking the time to review your recent Jerry's experience. We are working as hard as possible to increase and maintain our current inventory levels. We understand your wishes and hope to have the chance to work with you in the future would the occasion presents itself. Have a great rest of your day.

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