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Jerry's Toyota

Baltimore, MD

4.1
941 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 941 reviews

July 02, 2022

It wasn’t what I expected, when we brought it in this morning they had to ask me if I had an appointment after several texts I received plus phone calls, then when I went to pick it up I stood there for More

by Lorettalee9108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Standish
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Jerry's Toyota responded

Hello there; regarding your feedback, please contact our Service Director via email at jsmithson@jerrysautogroup.com. We would happily have your input communicated directly to address any issues adequately.

July 02, 2022

Kris is so great, i like the way they handle the maintenance requirement of my car. More

by Medina, Reynaldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Jerry's Toyota responded

Thank you for the positive feedback about our store and the customer service you experienced while working with Jerry's.

July 01, 2022

Bought a Toyota RAV4 from this dealership a week ago. The dealer Steven Hyde treated me very nicely, helped with price negotiation and even paid me back out of his pocket when I found a mistake in the fi More

by ilyadond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hyde
Jul 05, 2022 -

Jerry's Toyota responded

Thank you so much for providing such kind words about Steven and the service experience you encountered while purchasing your new vehicle from Jerry's! We hope you have a great rest of your day!

June 24, 2022

What a great experience with whole dealership. They look like they really care for the people that work there and their customers More

by mrmatt1212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verlyn Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalid Delagarde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fletcher Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herman Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yong He
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Moskos, Jon Reiner, Ed Hiken, Steven Hyde
Jun 27, 2022 -

Jerry's Toyota responded

Thank you for taking the time to vouch for our services and provide such high ratings for our staff members. Have a great rest of your day!

June 16, 2022

Jerry Toyota of Belair was great in helping me with the service of my Toyota tundra More

by Krjobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Jerry's Toyota responded

Thank you for taking the time to vouch for our services. We can't wait to see you again!

June 12, 2022

Im writing a reference to my service experience I had with Yolanda just to let everyone know just how awesome she was to work with as I wasn’t thrilled before when I felt I was ripped off about the deal More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2022 -

Stephanie responded

Im writing a reference to my service experience I had with Yolanda just to let everyone know just how awesome she was to work with as I wasn’t thrilled before when I felt I was ripped off about the deal on my blind side sensors . Anything I have had a problem with working with Yolanda has been spot on take. Care of . So thank you yolanda

June 10, 2022

Their customer service is top notch. Mr Paul is also a great guy. I 100% reccomnend their service More

by Fatimah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Jun 12, 2022 -

Jerry's Toyota responded

Thank you for providing such positive feedback in regards to your recent car buying experience. We thank you again and hope you have a great rest of your day.

June 09, 2022

Your typical aggressive unprofessional salesperson, out to pad his paycheck and not give a care in the world about his customers. As long as he gets the sale. More

by ammstudio8
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Votta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Thomas
Jun 09, 2022 -

Jerry's Toyota responded

We are sorry that your recent visit with our Jerry's Toyota sales staff did not result in a more favorable outcome. If you'd wish. You are welcome to provide your feedback directly to our store's General Manager via email. The address to contact would be MattB@jerrysautogroup.com.

June 09, 2022

I’m so happy j Jonathan was a nice Nice guy I like my car Toyota people have nice guy work 😊 More

by nyanyamanneh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Jerry's Toyota responded

Thank you for rating your recent car buying experience with Jonathan so positively! We certainly hope you enjoy the rest of your day!

June 05, 2022

This dealer ship is. closer to my home and we know the seler worker since beforw we buy this car More

by blavasp@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Jun 06, 2022 -

Jerry's Toyota responded

Thank you for taking the time to vouch for our staff and the services provided to you during your car buying experience.

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