Back

Jerry's Toyota

Baltimore, MD

4.1
941 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
Contact Dealership

8001 Belair Road

Baltimore, MD

21236

Directions

By Type

Showing 941 reviews

April 21, 2022

Brittany in service is great. Friendly staff. Place is clean. Dealership prices expensive. Always helpful. More

by Tiggertlg65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany in service
Apr 22, 2022 -

Jerry's Toyota responded

Thank you for the positive review of your recent experience of working with our Service Department.

April 19, 2022

Love that Dealership very professional and informative. I really like their services. Thanks again Toyota! More

by Trina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verlyn Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Jerry's Toyota responded

Thank you for taking the time out of your day to write such a great review regarding your recent visit to Jerry's and the services provided to you during the visit. Have a great day!

April 17, 2022

Very professional and no forced purchases. Definitely recommend this dealership to anyone looking to buy. More

by deandre_sassafras
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hyde, Jimmy Son
Apr 18, 2022 -

Jerry's Toyota responded

Thank you for taking the time out of your day to vouch for sales team!

April 15, 2022

Excellent customer service by Yolanda! Always a pleasure to be there! The service to my vehicle was done quickly Thanks More

by GMartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Jerry's Toyota responded

Thank you so much for taking the time to vouch for our service department! Have a great rest of your day.

April 08, 2022

Everyone was very courteous and answered all of my questions. They had a shuttle that brought me home and then picked me up when my vehicle was finished More

by Old teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Jerry's Toyota responded

Thank you so much for taking the time to vouch for our service team and the service you were provided while visiting!

Apr 11, 2022 -

Old teacher responded

No problem

April 08, 2022

Worst place to buy a car. Poor customer relations. Don't stand on their warranties. More

by ravedm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Wilson , Neal Hillenburg
Apr 11, 2022 -

Jerry's Toyota responded

We are sorry that your overall Jerry's Experience warranted this poor rating. Your feedback has been brought to the attention of our management team for future consideration.

April 06, 2022

The Service Dept is very good in answering questions & does not rush the customer before repair. Very courteous. More

by peghardy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neal Hillenburg
Apr 06, 2022 -

Jerry's Toyota responded

Thank you for taking the time out of your day to review our services so positively!

March 31, 2022

I always have received good service with the service team. They inspect my car like it was their own and tells me everything they are going to do and their expert techs and service team are honest about More

by K.baker613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
Apr 04, 2022 -

Jerry's Toyota responded

Thank you so much for taking the time to write such an excellent review with such kind words regarding our staff and the customer service they provide!

March 31, 2022

Good place to take your car for service and repair workers are very respectful and friendly More

by Thomassegun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Dipietrantonio
Apr 04, 2022 -

Jerry's Toyota responded

Thank you for vouching for our staff and the services provided to you while visiting Jerry's Toyota.

March 30, 2022

Received great customer service from Kris in the Service Dept. a Jerry's Toyota today. More

by Maxie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kris Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Jerry's Toyota responded

Thank you for taking the time to review your recent service visit with Jerry's Toyota, we look forward to seeing you in the future!

...
32
...