
Jerry's Toyota
Baltimore, MD
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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REPAIRS WERE DONE ON TIME. GREAT SYAFFF = GREAT RESULTS. ONLY CONCERN IS OUR MECHANIC DID NOT ADVISE THE COST OF THE REPAIRS COULD HAVE BEEN PAID FOR BY OUR CAR INSURANCE, WHI GREAT SYAFFF = GREAT RESULTS. ONLY CONCERN IS OUR MECHANIC DID NOT ADVISE THE COST OF THE REPAIRS COULD HAVE BEEN PAID FOR BY OUR CAR INSURANCE, WHICH WAS NOT COMMON KNOWLEDGE TO ME. More
5 minutes ago New Today was one of the most humiliating and hurtful days of my life. I arrived with my daughters to this dealership excited with my children to purchase a car. Two daughters with me saw tha and hurtful days of my life. I arrived with my daughters to this dealership excited with my children to purchase a car. Two daughters with me saw that I was turned away by this dealership because of this fine print on their website that indicated I had to be living within a close proximity to their dealership in order to be “eligible for their advertised sales price”. After driving 2 hours to their dealership and exchanging emails with their AI agent “Chrissy” and Internet Manager, no one forewarned me of any potential restrictions of pricing due to residency or proximity to their dealership. I don’t know how this is even legal and ethical if a qualified and interested buyer was misinformed by the way it was written on their site. I encourage all buyers to recognize this policy as well as a forced add-on of “lo-jack” on every purchase. All was not bad though because the Manager on site for today was exceptionally helpful and explained the rationale and willing to compensate for the lost time and travel. Never did ever feel disappointed and let down by a car buying experience to have a 4,500 plus up from the advertised discounted purchase price because I wasn’t from the “area” made me feel ashamed and really bothered. I hope a legal review is forthcoming of their policies and actions. Equity and equality should be the fairest practice for all buyers based on a advertised price not a small segregated group of individuals that belong to a certain geographical area and proximity to the dealership. More
This experience was phenomenal, went to 5plus dealers and this was perfect. EJ walked us through the process, he was transparent, truthful and wise with 20plus years of experience that showed through this bu this was perfect. EJ walked us through the process, he was transparent, truthful and wise with 20plus years of experience that showed through this buying process. With a short window to find a vehicle EJ took the lead and got us the vehicle we needed for our business. So we can continue to operate in peace. We are extremely thankful for his service and commitment to his customers experience. More
They did a good job checking out and repairing my car after a small incident. The service writer Amanda was very helpful, professional and explained everything I asked about. She seemed very knowledgeab after a small incident. The service writer Amanda was very helpful, professional and explained everything I asked about. She seemed very knowledgeable, something lacking in my last dealership. More
The service from this dealership is great. The representatives assist me with car care and car knowledge. My relationship of 17 years with this dealership contributed to decision of buying an The representatives assist me with car care and car knowledge. My relationship of 17 years with this dealership contributed to decision of buying another car. Also Paul was nice and courteous. More
There is one thing you can always count on at Jerry’s Toyota…the service! Toyota…the service! More
Very good service, everyone very courteous. Amanda was pleasant and helpful.Will come back again. Amanda was pleasant and helpful.Will come back again. More
My visit and service was excellent , I will definitely recommend friends and family to do business with Jerry’s recommend friends and family to do business with Jerry’s More
The salesman was very helpful in describing everything. He got me exactly what I wanted. He even helped my mother and I through my mother’s ex-husband,, my father and his verbal abuse because we were bu He got me exactly what I wanted. He even helped my mother and I through my mother’s ex-husband,, my father and his verbal abuse because we were buying a car on our own. More
Mr Bukowski and his staff were the most helpful, they truly cared about my situation and wanted to help in any way they could. If I ever need a vehicle again or if anyone I know needs a car I will absolu truly cared about my situation and wanted to help in any way they could. If I ever need a vehicle again or if anyone I know needs a car I will absolutely be sending them to Matt and Ashley. More