
Jerry's Toyota
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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I was looking to get a new car contacted Paul I went in and he got me what I wanted . You need a vehicle go see Paul. Thanks again I love my new ride. and he got me what I wanted . You need a vehicle go see Paul. Thanks again I love my new ride. More
Paul was awesome! He was extremely knowledgeable, patient and helpful during the entire process while I was buying my corolla. If you need a car go see Paul! and helpful during the entire process while I was buying my corolla. If you need a car go see Paul! More
Mr Hamid Daday change numbers to benefit himself. He’s a liar and he falsified numbers to make a deal. He’s a liar beware he’s not truthful. My payment was $488 with extended warranty and gap. Once I got to liar and he falsified numbers to make a deal. He’s a liar beware he’s not truthful. My payment was $488 with extended warranty and gap. Once I got to him he lied and said that the warranty wasn’t included which took my price over $500. Found out later that he upgraded my warranty to benefit himself and blamed it on the sales people. I told him I didn’t have money down ended up paying money to drop the payment. The price I signed for initially wasn’t honored and all he could do is keep saying you made a great deal and God bless you. It’s sad how he took advantage of me and lied to get the sale. Please don’t use him. I would recommend Candace Jordan and Chad but Mr. Hamid no way he really needs to be honest with people and not lie and change numbers for his financial benefit. He wanted to not extend my payment grace period to lower the payment to the original monthly payment never taking ownership for his mistake and lowering something on his side to get the payment back to the original quote I signed for. He wouldn’t budge although it was his fault he was about the money not about the satisfaction of the customer. But I guess upgrading my warranty without my permission is ok and then lie about it. Update 01/172020 found out today that Mr. Hamid changed my interest rate unknowingly to the bank that financed my loan. He added additional points or what they called a fee that they could add to a vehicle that is not pre owned and certified what the heck that means I don’t know. This fee or points etc changed my interest rate and it only benefited the finance department but raised my interest rate and ultimately it would have changed my payments and added more than $2000 overall. If it wasn’t for someone being honest at the banking institution I would have never known. This has probably been done to others presently and in the past. Manager Chad took care of my situation and I appreciate that but that does not negate the fact that Mr. Hamid changed my interest rate to a higher rate and passed that paperwork off to the bank and lied about it. He was willing to put me in a financial strain for his own gain. Read your paperwork and ask if they have the right to raise interest rate if a car is not pre owned and certified. More
I bought a car from Jordan a few weeks back and he seriously was awesome!!!!! He made me feel really confident in my decision and explained everything and was very patient! He is an awesome guy and I seriously was awesome!!!!! He made me feel really confident in my decision and explained everything and was very patient! He is an awesome guy and I will definitely be referring people to him! Jordan rocks! More
Dealership is great overall. High prices on service, but what do you expect? What got me is the spam mailers. Just received a pretty agressive one from Kris stating he needs my car now because "someone is i what do you expect? What got me is the spam mailers. Just received a pretty agressive one from Kris stating he needs my car now because "someone is interested." Left a very bad taste in my mouth. More
Paul was wonderful to work with. He helped accomplish what I thought might have been impossible. He had my best interest in mind The whole time! Great guy. what I thought might have been impossible. He had my best interest in mind The whole time! Great guy. More
I Love the service that I have gotten 2011 when I purchased my first Toyota Camry from Mr. Jonathan Sanders who is a amazing salesman very professional. God bless you Jonathan I Love my RAV 4 purchased my first Toyota Camry from Mr. Jonathan Sanders who is a amazing salesman very professional. God bless you Jonathan I Love my RAV 4 More
Jonathan has been part of my family since 2009 when I purchased my first Toyota. He knows how to take care of his customers. I have recently purchased my 5th Toyota and they were all sold by him! purchased my first Toyota. He knows how to take care of his customers. I have recently purchased my 5th Toyota and they were all sold by him! More
Good Experience I purchased my 2019 Camry in October at Jerry's. Mr. Fletcher Dixon was the gentleman who handled the transaction. He made the whole process of buyin I purchased my 2019 Camry in October at Jerry's. Mr. Fletcher Dixon was the gentleman who handled the transaction. He made the whole process of buying a car as easy as possible even when they had to go to another dealer to get the particular color I wanted. I wanted a silver LE. Within an hour or 2 the car was there washed and ready to hi the road. I definitely would recommend Jerry's and Fletcher Dixon to any one who is thinking about buying a Toyota. More
Paul made the process smooth. He was professional, honest and knowledgeable. I will recommend Paul to my Family and Friends for Car purchases. His service was EXCEPTIONAL! and knowledgeable. I will recommend Paul to my Family and Friends for Car purchases. His service was EXCEPTIONAL! More