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Jerry's Toyota

Baltimore, MD

4.1
935 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 935 reviews

November 30, 2019

I Love the service that I have gotten 2011 when I purchased my first Toyota Camry from Mr. Jonathan Sanders who is a amazing salesman very professional. God bless you Jonathan I Love my RAV 4 More

by Cynthia Jackson
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Votta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamid Dadpay
Nov 30, 2019 -

Jerry's Toyota responded

Thanks for taking the time to leave us such a wonderful account of your visit, Cynthia!

November 26, 2019

Jonathan has been part of my family since 2009 when I purchased my first Toyota. He knows how to take care of his customers. I have recently purchased my 5th Toyota and they were all sold by him! More

by Mirisa
Recommend Dealer
Yes
Employees Worked With
Nov 27, 2019 -

Jerry's Toyota responded

Thank you for the wonderful review, Mirisa!

November 25, 2019

Good Experience I purchased my 2019 Camry in October at Jerry's. Mr. Fletcher Dixon was the gentleman who handled the transaction. He made the whole process of buyin More

by kc_wieman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fletcher Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Jerry's Toyota responded

Thank you so much for sharing your fantastic experience with Fletcher. We look forward to once again exceeding your expectations on your next visit to Jerry's!

November 08, 2019

Paul made the process smooth. He was professional, honest and knowledgeable. I will recommend Paul to my Family and Friends for Car purchases. His service was EXCEPTIONAL! More

by James Hawkins
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jerry's Toyota responded

Thank you for this EXCEPTIONAL Review!

November 07, 2019

You can trust that you will be taken care of Paul was very helpful and went the extra mile to find me the car I wanted. He was extremely prompt to return calls and kept me updated. I think yo More

by Funny Money
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I was helped to set up the blindspot signal, bluetooth, etc. by a very helpful young man. I think his name was Charlie. I am not sure. , Hamid Dadpay
Nov 08, 2019 -

Jerry's Toyota responded

Thank you for leaving us such a wonderful review of your new car buying experience!

October 30, 2019

I was in the market for a used car that was good for my needs .The customer service was out of this world. Super nice gentlemen.Jordan your the best.. More

by Lilbit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray DeCastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Bormel
Oct 31, 2019 -

Jerry's Toyota responded

Thanks for leaving us such a nice review, Lilbit!

Oct 31, 2019 -

Jerry's Toyota responded

They you for your excellent review. We always love the positive feedback! Jordan certainly appreciates the opportunity to find the perfect car for you and we look forward to seeing you soon here at Jerry's.

October 29, 2019

2020 Toyota Tundra Just picked up my new Tundra yesterday.Great customer service from all.Great working with Fletcher,he made me comfortable with the whole experience.Ha More

by Proud Tundra Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fletcher Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Ruhling, Jimmy Son
Oct 30, 2019 -

Jerry's Toyota responded

So nice to hear that you had a fantastic experience with our Jerry's staff. Please enjoy your new Tundra and come visit us again soon!!

October 24, 2019

Amazing experience! They do everything right. They are an amazing dealership.I love working Paul Southard and Matt Bukowski to buy my vehicle. This is my 3rd Toyota I hav More

by GS21222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christa Kurek, Heather Wilson
Oct 25, 2019 -

Jerry's Toyota responded

Thank you so much for such an incredible review and all the shout-outs to the fabulous individuals who make your Jerry's experience so perfect time after time! We are so happy to have you as a lifelong Jerry's customer. We appreciate all that you do to bring us new clients to continue to grow our happy Jerry's family!

October 18, 2019

Very pleased Paul was very understanding and took into consideration everything I was looking for. He takes his time and work hard to get you exactly or close to w More

by Tiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2019 -

Jerry's Toyota responded

Hi Tiara, we are so pleased at Jerry's that you had an exceptional experience with Paul. You are absolutely correct that the extra attention to detail and continued personal service after the deal is done completely makes a difference! Thank you for your amazing recommendation to anyone looking to purchase a new vehicle. Paul and the entire Jerry's staff appreciate your business and excellent review of your experience with us!

October 16, 2019

Addressing Customer concerns Don't return calls from customer to address customer concerns. Seem to try to take advantage of senior citizens. Had problems obtaining items that w More

by SUV
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray DeCastro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Votta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Smith
Oct 17, 2019 -

Jerry's Toyota responded

Hello, feel free to email me at MattB@JerrysToyota.com if you'd like to discuss this situation further. -Matt Bukowski, General Manager.

Oct 18, 2019 -

SUV responded

Surprised and happy to have received a response. Looking forward to a one on one meeting.

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