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Jerry's Toyota

Baltimore, MD

4.1
934 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 934 reviews

September 24, 2018

Yolanda’s wonderful customer service! We took our car in for brakes. Every time we sit down with Yolanda it’s always a pleasant visit. She made sure we had a shuttle and didn’t wait long a More

by Karen I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Jerry's Toyota responded

Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with everyone –and we agree, Yolanda is truly a gem to have on our team! We count ourselves lucky for having team member like her on our team. We look forward to working with you again in the future.

September 24, 2018

Jerry's Toyota is the Best! All Jerry's employees are always very courteous and extremely knowledgeable. I have been coming to Jerry's for a long time, and I wouldn't think of b More

by signofthefish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, I don't remember all their names, but they were all great!
Sep 24, 2018 -

Jerry's Toyota responded

Thank you for taking the time to share your opinion on Jerry’s to the our future customers. We take pride in delivering exceptional service and we are overjoyed to see our dedication appreciated. We look forward to working with you or anyone you might send our way in the future. Best regards.

September 23, 2018

Great experience from beginning to end I have nothing but compliments for Paul and Jerry's Toyota. The entire experience was no pressure and no hassle. I got a great deal on a new Highlande More

by Will74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Son
Sep 24, 2018 -

Jerry's Toyota responded

Will, thank you for the great review! We’re so happy we were able to find the best deal for your new Highlander. We hope that you share with your friends how great of an experience you had with our dealership. We’d love to continue to grow inorder to continue to provide great service! Again, thank you for your feedback. Take care.

September 18, 2018

Great dealership, would not buy a vehicle anywhere else! Great dealership, would not purchase a vehicle anywhere else! Chad and Kris where great. From sales to management to facility to inventory and pricing More

by Ralph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Votta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Ruhling, Mike Diskin
Sep 19, 2018 -

Jerry's Toyota responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Chad and Kris were able to provide you with the excellent experience we strive to provide all our customers. Congratulations on your new vehicle! We look forward to working with you again in the future.

September 06, 2018

Exceptional service from an exceptional salesman Paul was amazing, he made the process simple and painless. I would recommend him to any of my friends and family, if they are ever in need of a new o More

by cholehan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Jerry's Toyota responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We look forward to working with you again or anyone you might send our way in the future!

September 06, 2018

Quick and painless! The entire staff made me feel welcome and made my experience so pleasant. The vehicle I selected was ready for my test drive when I arrived for my app More

by Ashley Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Ruhling
Sep 10, 2018 -

Jerry's Toyota responded

We appreciate the time it took for you to give us this feedback! We're completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We look forward to seeing you again. Congratulations on your new vehicle!

August 28, 2018

Worst experience ever - Not Honest I spoke to the GERARD KING on the phone and I told him that I had to drive for 1.5 hrs to get to the dealer's place. I provided the out of the door pr More

by Sai Maddi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gerard King
Aug 28, 2018 -

Jerry's Toyota responded

Thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, Matt Bukowski | General Manager

August 24, 2018

Jerry’s & Paul Southard Rock! Start to finish this purchase was on point. I experienced the loss of my mom at the exact moment of the transaction. I was expedited and treated with More

by Meg62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Jerry's Toyota responded

We are so sorry to hear about the loss of your mother. We send our sincerest condolences to you and your family. I'm glad that our team made such a great impression on you. We look forward to working with you or anyone you might send our way in the future.

August 24, 2018

First class service Paul went above and beyond to help us get our new car. From negotiating to get us a great price, to personal service and follow up, he devivered first More

by Moski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray DeCastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Jerry's Toyota responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. At Jerry's Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road.

August 24, 2018

Great Very easy to work with. Would recommend him to friends and family. Will be returning to him on my next car purchase was a great experience More

by Truckin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Jerry's Toyota responded

We are glad to hear about your positive car buying experience with our dealership. We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're happy to hear that you're enjoying yours. We look forward to seeing you again. Congratulations on your new vehicle!

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