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Jerry's Toyota

Baltimore, MD

4.1
934 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 934 reviews

March 18, 2018

Buying a car Eric was super friendly and kind. He helped us lease our van 3 years ago and we were very happy that we could come back to him again for guidance on t More

by Weaver26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon , Erick Moskos
Mar 19, 2018 -

Jerry's Toyota responded

Hello Weaver26, We appreciate you taking the time to leave us a detailed description of your experience. We're glad to see Erick made the process as seamless as possible for you, and you were able to drive off in your new Toyota with a smile! We look forward to having you back so you can take advantage of your Jerry's It's About You Loyalty Benefits!

March 18, 2018

Bought a 2018 Corolla from Jerry's Toyota Bought a new car from Paul Southard at Jerry's Toyota. Paul was knowledgeable and helpful and found the right car for me. His explanation of Toyota's More

by Captain Overkill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray DeCastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Votta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Knudsen III
Mar 19, 2018 -

Jerry's Toyota responded

Thanks for taking the time to drop us a positive review! We hope you enjoy your new Corolla!

March 15, 2018

New car sales experience I had a very negative experience when I leased my 2015 Camry and didn't think I would go back to Jerry's for my next car. I happened to speak to Eric More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Moskos
Mar 16, 2018 -

Jerry's Toyota responded

Wow Linda! We must say, we really appreciate you giving us a second chance to be your Toyota dealer! We're glad to see you're satisfied with your new vehicle! Happy driving!

March 11, 2018

Everybody Rides With Paul !!!!! I was referred to Paul from a family member who has purchased several vehicles from him. Paul gave me an excellent customer experience, taking his tim More

by aneesah15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2018 -

Jerry's Toyota responded

Hello Aneesah, Your family member certainly gives good advice, you should listen to them more often! Just playing. We appreciate you taking the time to vouch for our business and our salesperson, Paul. We hope you enjoy your new Toyota, and we look forward to having you back to take advantage of your ToyotaCare!

March 07, 2018

Great customer experience. I was very pleased with my experience in purchasing my Corolla. Paul was very helpful in giving me the best deal available which is exactly what I wa More

by Mlobus80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2018 -

Jerry's Toyota responded

Hello Mlobus80, We appreciate you taking the time out of your day to leave us a detailed account of your new car buying experience here at Jerry's Toyota! We're thrilled we were able to put you behind the wheel of the Corolla that was right for you. Safe and happy travels!

March 06, 2018

new 4 runner Paul Southard was respectful, great salesman, tried to help us get the best deal possible. I would refer my friends and family to him. This dealersh More

by Carl and Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2018 -

Jerry's Toyota responded

Hello Carl and Laura, You have a variety of options in the Baltimore area when it comes to purchasing a new Toyota 4Runner, so we'd just like to thank you for choosing to do business with us. We appreciate you sharing your experience, and look forward to servicing you new 4Runner for years to come!

March 05, 2018

The worst dealership ever The sales manager was the idiot and worst person to talk to.he was arrogant and full of pride of his position. Racist person. No body should go to More

by Amrit Dhaliwal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Pless
Mar 07, 2018 -

Jerry's Toyota responded

Hello Amrit, We're are very sorry we were unable to do business together. In your review, you didn't mention that your dissatisfaction with our manager was because you wanted $3,000 taken off the sale price and he could not sell you the car for that low price. We included in your sales price a Prius Prime $3000 factory incentive, and you insisted that another $3000 be taken off the sale. When our manager explained to you that we couldn't feasibly sell the vehicle for such a markdown, you grew frustrated with our sales manager, who in turn, politely asked you to take your business elsewhere. We stand by our employees and our inclusive company culture. No customer shopping at Jerry's Toyota is ever made to feel uncomfortable because of their background.

March 04, 2018

Car buying experience Paul attended to my needs from the moment I walked through the door. I originally went in wanting a used vehicle but he informed me of the special inc More

by jones15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Son
Mar 05, 2018 -

Jerry's Toyota responded

Hello Jones, we're thrilled to read about your experience here at Jerry's Toyota. There's nothing more satisfying than that new car smell! We look forward to having you and your new Toyota back for your Jerry's Loyalty Benefits.

March 03, 2018

Buying s Highlander at Jerry's Toyota Baltimore By far this was the BEST car buying experience I have ever had. Matthew Pless was terrific as was Chad Votta, Christa, and Ray the finance guy. Great More

by Nick Chirigos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray DeCastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pless
Mar 05, 2018 -

Jerry's Toyota responded

Hello Nick, We'd like to thank you for taking the time to leave us such a positive review of your experience here. We hope you enjoy your new Toyota Highlander!

March 01, 2018

Great experience! They beat the price of the other dealership and got me exactly what I wanted in terms of color and model. No haggling needed and they even got me perm More

by Sydney164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Moskos
Mar 02, 2018 -

Jerry's Toyota responded

Hello Sydney, thank you for highlighting our willingness to beat any other dealer's price. Here at Jerry's Toyota, it's about YOU-and we make sure your car buying experience goes as smoothly as possible, Enjoy your new Toyota!

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