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Jerry's Toyota

Baltimore, MD

4.1
933 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 933 reviews

October 12, 2017

Thank you Jonathan Sanders one yr. later! Still satisfied! We purchased our 2017 rav 4 a yr ago. Jonathan Sanders was so helpful helping us find the perfect car. Everyone in Jerry’s was very friendly. I would More

by Karen I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hammer
Oct 18, 2017 -

Jerry's Toyota responded

We're happy to hear you're still enjoying your RAV4! We look forward to having you back!

September 29, 2017

Friendly people to deal with , highly recommended to every potential car buyer. i will definitely will come back in the future or on my next car purchase and hope to deal with the More

by Rollie
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamid Dadpay, Polly Mason, Daniel Riley, Steve Knolle
Sep 29, 2017 -

Jerry's Toyota responded

We're glad to read you've had a wonderful experience here. We look forward to having you back!

September 28, 2017

The official HAPPY HOUR Paul was my buddy for the day. He was very knowledgeable and friendly. Most importantly he was patient and very accommodating. I will be back More

by Memara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Polly Mason
Sep 28, 2017 -

Jerry's Toyota responded

Thank you for the kind words! We're glad to hear Paul was able to make your car buying experience as stress-free as possible. We look forward to seeing you back to take advantage of your ToyotaCare!

September 28, 2017

Very Professional & Helpful The Most Pleasant Experience. Paul Southard was Very Helpful & went out of his way to assist me with my Purchase. He is definitely a Multi taker and More

by LindaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2017 -

Jerry's Toyota responded

That's what we like to hear! Paul appreciates the kind words, and we appreciate your business! We look forward to having you back. Enjoy your new Toyota!

September 18, 2017

Worst experience of oil change I had my car serviced with regular maintance. Oil light on a few days later, the car also make louder noise. I checked oil level. What surprised me is More

by WS123
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruann Williams
Sep 19, 2017 -

Jerry's Toyota responded

Greetings WS123, Our Service Manager will be reaching out to you shortly to resolve the situation. We'll get your car towed back here ASAP and provide you with a courtesy rental vehicle for the time being. We sincerely apologize for the inconvenience!

September 15, 2017

Just Average I let my emotions get the best of me in my previous review. Buying a car is never fun and I got upset with a couple dealerships about the whole thing. More

by NeverAgainAtJones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Reiner, Steve Knolle
Sep 20, 2017 -

Jerry's Toyota responded

Hello, Was there anything in particular we did to only warrant a 3-star review? If you would like to further discuss with us how we could improve, feel free to email our Used Vehicles Director, Steve, at sknolle@jerrysautogroup.com.

September 15, 2017

Very professional and accommodating. When I arrived on the lot Paul politely asked if I needed assistance. No pressure. He helped me find the right car for me. I love my new car! So far s More

by Chase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray DeCastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2017 -

Jerry's Toyota responded

We're happy to see we were able to make your car-buying experience as smooth as possible. We hope you enjoy your new vehicle!

September 12, 2017

Impressed with everyone at Jerry's I was looking for a great deal for my second TOYOTA 4 RUNNER. Paul Southard answered all my questions and made sure I got exactly what I wanted. Kri More

by CLU17
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hammer, Kris Ruhling, Christa Kurek, Aaron D'Antoni
Sep 13, 2017 -

Jerry's Toyota responded

We're happy we were able to set you up with the 4Runner of your dreams! Enjoy it!

September 09, 2017

Happy buying experience Paul Southard was courteous and professional through out the buying experience. He offered me the best deal after shopping a few other Toyota dealersh More

by markgroth1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hammer
Sep 13, 2017 -

Jerry's Toyota responded

Thank you for all of the kind words! Our employees certainly do appreciate it! Enjoy your new Toyota!

September 07, 2017

Appeared to be very friendly and helpful. Worked hard to get me the best deal. He along with Mohammad, new salesman and Hamid. I felt very reassured about my decision to buy the Yaris. More

by daleejohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammad Elmanyari, Herman Jones, Hamid Dadpay, Hamid Dadpay, Herman Jones, Mohammad Elmanyari
Sep 13, 2017 -

Jerry's Toyota responded

We're glad to see you had an excellent car-buying experience. Enjoy your new Yaris!

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