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Jerry's Toyota
Baltimore, MD
938 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 938 reviews
March 20, 2017
Service Department Review I came in to get a replacement mirror installed on my car. There were issues with shipment and it didn't get done until a few days after it was suppos I came in to get a replacement mirror installed on my car. There were issues with shipment and it didn't get done until a few days after it was supposed to. Shahram Javan worked with me once it finally arrived and made sure that it was completely taken care of. I wouldn't go anywhere else for maintenance and situations like this. More
by J P
Employees Worked With
Shahram Javan
March 08, 2017
Excellent service for our vehicle in a timely manner. I waited for our vehicle. We love our Toyota & that it takes regular gas. The service team is excellent si service for our vehicle in a timely manner. I waited for our vehicle. We love our Toyota & that it takes regular gas. The service team is excellent since we purchased in 2015 More
by Patty
Employees Worked With
Mary
March 07, 2017
Excellent customer service and excellent in the community I took my Toyota Tundra in to have a seat belt recall fixed and it was fixed in a timely and efficient manner while I received fantastic customer serv I took my Toyota Tundra in to have a seat belt recall fixed and it was fixed in a timely and efficient manner while I received fantastic customer service. Also, I reached out to Bill Bolander and he sponsored our local youth baseball team. This business is very involved in giving back to their local community. More
by Mike K.
Employees Worked With
Bill Bolander
March 02, 2017
Excellent This mas is a good sales man he no how to satisfy the customer great job mr Huntley.you are highly recommended thanks for tayota This mas is a good sales man he no how to satisfy the customer great job mr Huntley.you are highly recommended thanks for tayota More
by Tayota 1
Employees Worked With
Huntley Duhaney
March 01, 2017
oil change & winter special I am very satisfied with the work performed on my car and will return when more service is needed to be done on my car I am very satisfied with the work performed on my car and will return when more service is needed to be done on my car More
by George Wood Sr
Employees Worked With
March 01, 2017
Very satisfied We went to the dealership knowing what we wanted and what the average cost should be. The dealership worked with us and exceeded our expectation. We went to the dealership knowing what we wanted and what the average cost should be. The dealership worked with us and exceeded our expectation. More
by Red RAVen
March 01, 2017
great service Great service the price was reasonable the atmosphere was friendly. The service peeople were knowledgeable. They cleaned my car really well. I didn't Great service the price was reasonable the atmosphere was friendly. The service peeople were knowledgeable. They cleaned my car really well. I didn't have to wait to long for them to complete the service. More
by moe1959
Employees Worked With
March 01, 2017
My wife and I bought a 2017 Prius from Jerry's last week. We were treated very well, and are totally pleased with the service, the trade-in and our new auto!! The whole staff from reception to sales to financ We were treated very well, and are totally pleased with the service, the trade-in and our new auto!! The whole staff from reception to sales to finance were great. More
by Ronert S. Runklde
February 26, 2017
Average to below average dealer. Found the vehicle I wanted online. Called one of jerrys dealers. Told me it was at another location. Called that location was told it was at the first Found the vehicle I wanted online. Called one of jerrys dealers. Told me it was at another location. Called that location was told it was at the first location. But he could bring it there for me. Went and looked tryed to make a deal was told @630 at night no one was still there to work a deal. Dealer open until 9. Ok so was told would be called the following day. Never called called back myself. Was told the vehicle was going back to the other location. To call them he didn't want to work a deal with me. After a few days finally heard back from other dealer was told they didn't know why no one took my deal and got what I wanted. Car is nice needed a cpl things most took care of. One thing done on inspection was an alignment. BUT it was not done correctly . You get a 30 day Warranty. Went in for that the first time chevy said rotated tires and rebalaced new tires but there shop foreman still heard noise to take it over to toyota shop they own to have them look at it and they could do the alignment. Went there were more concerned with the recalls then the problem. Did not fix alignment. Emailed and left message for first service department at chevy to try to get them to do it still have not heard back. Was also told I would get a spare key at dealer cost. Nope wrong again. Was going to buy another new vehicle from them but I held off to see how they served me. But we couldn't buy it anyway. Because after we figured what we wanted we tryed to contact the sales man again at the toyota dealer and he never called us back. Have never heard of a dealer wanting to not sell cars. Only good thing is the vehicle I bought was in decent shape. More
by Regular guy
Employees Worked With
Other people were at the chevy dealer Cory was nice to work with. , Bruce Reese
February 26, 2017
My experience was quite favorable. I was in and out in an ho I was please with the level of customer service provided. The staff were very attentive to my needs. They made me feel like I mattered even though the I was please with the level of customer service provided. The staff were very attentive to my needs. They made me feel like I mattered even though there were many other cars to be serviced. More
by Sharon Queen
Employees Worked With
Christa Kurek
