
Jerry's Toyota
Baltimore, MD
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 938 reviews
Service Department Review I came in to get a replacement mirror installed on my car. There were issues with shipment and it didn't get done until a few days after it was suppos I came in to get a replacement mirror installed on my car. There were issues with shipment and it didn't get done until a few days after it was supposed to. Shahram Javan worked with me once it finally arrived and made sure that it was completely taken care of. I wouldn't go anywhere else for maintenance and situations like this. More
Excellent service for our vehicle in a timely manner. I waited for our vehicle. We love our Toyota & that it takes regular gas. The service team is excellent si service for our vehicle in a timely manner. I waited for our vehicle. We love our Toyota & that it takes regular gas. The service team is excellent since we purchased in 2015 More
Excellent customer service and excellent in the community I took my Toyota Tundra in to have a seat belt recall fixed and it was fixed in a timely and efficient manner while I received fantastic customer serv I took my Toyota Tundra in to have a seat belt recall fixed and it was fixed in a timely and efficient manner while I received fantastic customer service. Also, I reached out to Bill Bolander and he sponsored our local youth baseball team. This business is very involved in giving back to their local community. More
Excellent This mas is a good sales man he no how to satisfy the customer great job mr Huntley.you are highly recommended thanks for tayota This mas is a good sales man he no how to satisfy the customer great job mr Huntley.you are highly recommended thanks for tayota More
oil change & winter special I am very satisfied with the work performed on my car and will return when more service is needed to be done on my car I am very satisfied with the work performed on my car and will return when more service is needed to be done on my car More
Very satisfied We went to the dealership knowing what we wanted and what the average cost should be. The dealership worked with us and exceeded our expectation. We went to the dealership knowing what we wanted and what the average cost should be. The dealership worked with us and exceeded our expectation. More
great service Great service the price was reasonable the atmosphere was friendly. The service peeople were knowledgeable. They cleaned my car really well. I didn't Great service the price was reasonable the atmosphere was friendly. The service peeople were knowledgeable. They cleaned my car really well. I didn't have to wait to long for them to complete the service. More
My wife and I bought a 2017 Prius from Jerry's last week. We were treated very well, and are totally pleased with the service, the trade-in and our new auto!! The whole staff from reception to sales to financ We were treated very well, and are totally pleased with the service, the trade-in and our new auto!! The whole staff from reception to sales to finance were great. More
Average to below average dealer. Found the vehicle I wanted online. Called one of jerrys dealers. Told me it was at another location. Called that location was told it was at the first Found the vehicle I wanted online. Called one of jerrys dealers. Told me it was at another location. Called that location was told it was at the first location. But he could bring it there for me. Went and looked tryed to make a deal was told @630 at night no one was still there to work a deal. Dealer open until 9. Ok so was told would be called the following day. Never called called back myself. Was told the vehicle was going back to the other location. To call them he didn't want to work a deal with me. After a few days finally heard back from other dealer was told they didn't know why no one took my deal and got what I wanted. Car is nice needed a cpl things most took care of. One thing done on inspection was an alignment. BUT it was not done correctly . You get a 30 day Warranty. Went in for that the first time chevy said rotated tires and rebalaced new tires but there shop foreman still heard noise to take it over to toyota shop they own to have them look at it and they could do the alignment. Went there were more concerned with the recalls then the problem. Did not fix alignment. Emailed and left message for first service department at chevy to try to get them to do it still have not heard back. Was also told I would get a spare key at dealer cost. Nope wrong again. Was going to buy another new vehicle from them but I held off to see how they served me. But we couldn't buy it anyway. Because after we figured what we wanted we tryed to contact the sales man again at the toyota dealer and he never called us back. Have never heard of a dealer wanting to not sell cars. Only good thing is the vehicle I bought was in decent shape. More
My experience was quite favorable. I was in and out in an ho I was please with the level of customer service provided. The staff were very attentive to my needs. They made me feel like I mattered even though the I was please with the level of customer service provided. The staff were very attentive to my needs. They made me feel like I mattered even though there were many other cars to be serviced. More