Jerry's Toyota

Outstanding experience purchasing a new car I recently purchased a new 2015 Prius here and my experience was outstanding -- Jon "Hawkeye" Reiner went way above and beyond anything I ever expecte I recently purchased a new 2015 Prius here and my experience was outstanding -- Jon "Hawkeye" Reiner went way above and beyond anything I ever expected from purchasing a new vehicle. I went to three dealers prior to Jerry's and had experiences ranging from mildly negative to more-or-less acceptable -- basically what you expect from a car dealership. I had test driven vehicles, decided exactly what vehicle and options I wanted, and was negotiating price with multiple dealers, all of whom were having trouble tracking down exactly the vehicle I wanted. Jon had emailed me via TrueCar with the lowest offer I had received so far. Jon was far and away the most effective and transparent salesperson I had worked with. He didn't have what I wanted in stock, but he called another dealer and had them deliver the right car to him -- within a couple of hours! He took the time to make sure I understood the price offer and explained all of the fees plainly, without trying to hide anything (I felt like the other dealers were trying to confuse me.) AND he offered me the best price I'd received right off the bat, one that I knew was fair from my research -- without me even mentioning the other offers I received or having to negotiate. He even found additional rebates I was eligible for that the other dealers didn't even mention to me. When they didn't offer me as much for my trade-in as CarMax, he even suggested I just go sell my old car to CarMax for the better offer, and he would pick me up when I was done and bring me back to Jerry's to pick up my new car! Hamid, the finance guy, was also excellent -- extremely organized and made everything simple and efficient. Sure, they offered me lots of upsell things I didn't need like any dealer, but when I declined no one was pushy about it. Seriously, if you're looking at purchasing a Toyota, just call Jon. Apparently I didn't even need to waste my time going around to the other dealers. He made buying a new vehicle an actively positive experience and I got an outstanding deal on exactly the new vehicle I wanted. More

Great Experience! I recently leased a 2015 Camry SE from Jerry's Toyota. As a recent college graduate, it was my first time getting a new car. General sales manager Mat I recently leased a 2015 Camry SE from Jerry's Toyota. As a recent college graduate, it was my first time getting a new car. General sales manager Matt Bukowski, finance manager Ray DeCastro, and sales professional Jon Reiner were all very nice, answered my questions, and helped me set up my new car. I was also in and out of the dealership very quickly. The whole process was a lot easier than I expected. I would recommend Jerry's to anyone looking for a new car. More

Great First Car Buying Experience I recently purchased a 2015 Scion FR-S from Jerry's Toyota and the experience was great. This was my first time purchasing a car, so needless to say I I recently purchased a 2015 Scion FR-S from Jerry's Toyota and the experience was great. This was my first time purchasing a car, so needless to say I was a little nervous when I walked in the door. I was greeted by Matt Bukowski, the general sales manager, and Jon Reiner, a sales professional. They both helped me get the car I wanted and were nice and easy to talk to. They both made me feel right at home and turned any nervousness I had into excitement. I was impressed with how quickly I was in and out of the door and at how easy the whole process was. I will definitely be coming back in the future for any of my car needs and will recommend Jerry's to family and friends. More

Unprofessional and rude Unprofessional, rude, disrespectful, and diminished customer service skills!!! Buying experience was uncomfortable, embarrassing, and humiliatin Unprofessional, rude, disrespectful, and diminished customer service skills!!! Buying experience was uncomfortable, embarrassing, and humiliating. The best part about this dealership are the incentives. I will never recommend my worst enemy to this dealership. Dealerships like this one should not be trusted. More

Excellent Buying Experience I recently purchased a 4Runner and had a great experience. The staff was very knowledgable, friendly and courteous. A special thank you to the sales I recently purchased a 4Runner and had a great experience. The staff was very knowledgable, friendly and courteous. A special thank you to the sales manager, Matt Bukowski, for his personal involvement in helping with the transaction. More

purchased a new car The salesman was very helpful and patient. We had no problems getting financing. The lady who helped with purchasing undercoating for the car was hel The salesman was very helpful and patient. We had no problems getting financing. The lady who helped with purchasing undercoating for the car was helpful and nice. The person who did the finance was very polite and new what he was doing. More

Problem fix on my car Very friendly and extremely helpful. I was very pleased especially for them they were very busy. Fixed are problem quickly. I would recommend them Very friendly and extremely helpful. I was very pleased especially for them they were very busy. Fixed are problem quickly. I would recommend them to anyone. More

Great Team Work! I have enjoyed my experience with Jerry's with the factory recall on my Tundra. From my appointment phone call with Gina to meeting Sheena Colbert, J I have enjoyed my experience with Jerry's with the factory recall on my Tundra. From my appointment phone call with Gina to meeting Sheena Colbert, Jerry's Toyota was the place to go. I was in and out in an hour with a rental car ans my Tundra was done by days end. Thank you, Sheena and Jerry's! Great Team Work! More

Rude staff and be careful of promises they make. The customer service was rude. Manager Geoff Blakely was unprofessional. They made me purchase a 1000$ worth of insurance that I never used. When The customer service was rude. Manager Geoff Blakely was unprofessional. They made me purchase a 1000$ worth of insurance that I never used. When it was time to use my life warranty program they said no. When you buy a car from here they will give you all sorts of free options and things, but when its time to use them they will find an excuse to not give it to you. Please dont go here and save the headache. More

Used to be good dealership It used to be good dealership but I am afraid that sales managers should change their attitude and think more about how to keep their loyal customers. It used to be good dealership but I am afraid that sales managers should change their attitude and think more about how to keep their loyal customers. .Sales person was very nice guy but without support from his management he could not get job done Will not recommend to anyone. More