Jerry's Toyota - Service Center

Teddy Foster was our service technician. We brought our 2023 Rav 4 in for our first 5000 mile checkup, Teddy was very helpful and kind. We brought our 2023 Rav 4 in for our first 5000 mile checkup, Teddy was very helpful and kind. More

Ryan and the team at Jerry’s Toyota did an excellent job as always. Always a great experience as always. Always a great experience More

I arrived 20 minutes ahead of my appt. time, and was told that 2 employees called out and that my service would take 2 hours. 3 hours later I still had no idea how much longer it would take time, and was told that 2 employees called out and that my service would take 2 hours. 3 hours later I still had no idea how much longer it would take. Total wait time was about 4 hours. Not the best first impression of service. More

I had my vehicle serviced today. The service department was very slow. It took a long time for me to meet with the service advisor and for them to check me in. I was never contacted The service department was very slow. It took a long time for me to meet with the service advisor and for them to check me in. I was never contacted when my vehicle was completed. I had to call them. After I received my vehicle I noticed that the plastic seat cover was still on my driver seat and did not fully cover my seat. The floor mat cover was still in the vehicle. I was disappointed with the service experience today. I did not feel valued as a customer. More

My visit at Jerry's today was a good experience. The associates are always pleasant and professional whenever I am there for service. The associates are always pleasant and professional whenever I am there for service. More

Bad to schedule so many people at one time having your costumers waiting for hours for a simple oil change.. Bad , Bav service. I plan not to go to your service company again. costumers waiting for hours for a simple oil change.. Bad , Bav service. I plan not to go to your service company again. More

I came in for routine service that was supposed to take about an hour. I was pleasantly pleased when 50 minutes later my cars service was completed, 13 point inspection and a car wash in record time. Tech about an hour. I was pleasantly pleased when 50 minutes later my cars service was completed, 13 point inspection and a car wash in record time. Tech was personable and courteous. More

This was my 5000 mile first service. My tire pressure icon had been displaying intermittently. Yolanda explained how that sometimes happens when the air temperature changes hot to cold t My tire pressure icon had been displaying intermittently. Yolanda explained how that sometimes happens when the air temperature changes hot to cold this time of year but she would make a point to mention that. In fact when the tire pressure was checked it was only 30 lbs. there were no leaks and all tires were inflated to 38ppi they also checked for signs of rodents. I had a problem with my previous car. I’m now good to go for 5000 miles more. I liked seeing the video of my car being serviced with the audio. Only problem was my dashboard display had been changed and not returned to my original. I didn’t know what to do. Yolanda to the rescue! She is always so helpful and patient. My only negative comment was the length of time I had to wait. Well over 2 hours. Maybe it was because of the tire issue. I do like that Jerry’s service is thorough. More

Prompt, courteous service; waiting area area clean and uncrowned; nice conversation with well informed sales person… uncrowned; nice conversation with well informed sales person… More

Service was excellent. Staff was professional and pleasant. Even though it took some time for my car to be serviced. Staff kept checking in to let me know the status of my Staff was professional and pleasant. Even though it took some time for my car to be serviced. Staff kept checking in to let me know the status of my vehicle. More