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Jessup Auto Plaza
Cathedral City, CA
1,584 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,584 reviews
May 11, 2025
Knowledgeable, polite, responsive. Nelson is personable, honest, made transaction seamless. Overall great experience for me Nelson is personable, honest, made transaction seamless. Overall great experience for me More
by knovoshumate
Verified Customer
May 10, 2025
Great service as usual. I was told the car was washed but it looked like only the tires were shined up. Probably just a very quick once over? No big deal. I was told the car was washed but it looked like only the tires were shined up. Probably just a very quick once over? No big deal. More
by Betblck
Employees Worked With
May 09, 2025
This is our second car purchase with Nelson. He makes every car purchase so easy and efficient with not much of a hassle. Thank you so much Nelson! He makes every car purchase so easy and efficient with not much of a hassle. Thank you so much Nelson! More
by leslie_pozole10
May 09, 2025
Everyone was so helpful and made the process so easy . Jessup always takes great care of my husband and I . We recommend the team and dealer to anyone we know looking for a vehicle . Hands down best deale Jessup always takes great care of my husband and I . We recommend the team and dealer to anyone we know looking for a vehicle . Hands down best dealer/ staff in the valley More
by Trasha26
Employees Worked With
May 08, 2025
The work done at Jessup is always excellent. They completed the job in the time they estimated and I received my car looking absolutely clean. I have taken my car there since I purchased it in They completed the job in the time they estimated and I received my car looking absolutely clean. I have taken my car there since I purchased it in 2016 and have always been pleased with the service. More
by swhuff50
Employees Worked With
May 08, 2025
Great service! Especially appreciated the convenience of providing local transportation to shopping. We’ll be back! Especially appreciated the convenience of providing local transportation to shopping. We’ll be back! More
by sjwdec2010
Employees Worked With
May 08, 2025
Sean was wonderful. Very attractive. Checked on my car and kept me posted on what was happening. Very attractive. Checked on my car and kept me posted on what was happening. More
by STEVIEWALTON
May 07, 2025
I never met my service advisor. He was always with other customers so I dealt with other advisors. Which was fine. However, I was told the oil change would take 2 hours so I waited He was always with other customers so I dealt with other advisors. Which was fine. However, I was told the oil change would take 2 hours so I waited at the dealer. The car took over 3 hours and wasn’t washed. There were grease prints all over from the techs. The dealer has you make appointments but doesn’t honor them. People were dropping off their vehicles at 8 AM for 11 o’clock appointments and were done before I was. They need better management to ensure cars are seen in the order they have appointments. More
by rjkinder
Employees Worked With
May 07, 2025
I purchased a 2018 XT5 out of the area. I was so happy to find out it was originally a Jessup car. I look forward to many years of quality service with Sergio. I was so happy to find out it was originally a Jessup car. I look forward to many years of quality service with Sergio. More
by reneskinner4
Employees Worked With
