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Jessup Auto Plaza

Cathedral City, CA

4.6
1,673 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts. Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards. For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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68-111 E. Palm Canyon Dr

Cathedral City, CA

92234

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Showing 1,673 reviews

May 08, 2025

Great service! Especially appreciated the convenience of providing local transportation to shopping. We’ll be back! More

by sjwdec2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

The work done at Jessup is always excellent. They completed the job in the time they estimated and I received my car looking absolutely clean. I have taken my car there since I purchased it in More

by swhuff50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Mellissa was a lifesaver! She took care of me the moment I was worried about time. More

by jloera94
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melly Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

I purchased a 2018 XT5 out of the area. I was so happy to find out it was originally a Jessup car. I look forward to many years of quality service with Sergio. More

by reneskinner4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

I never met my service advisor. He was always with other customers so I dealt with other advisors. Which was fine. However, I was told the oil change would take 2 hours so I waited More

by rjkinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Patrick Perez and all Jessop Auto Plaza staff were amazing and exceeded our expectations. Patrick Perez was professional, efficient, and knowledgeable. Operating in a customer service focused mann More

by pkkuhlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Perez, technicians that worked on vehicle.
May 06, 2025

JESSUP Cadillac is one of the best Cadillac deals for service and maintenance. Sergio Ron is my service writer who goes above and beyond to make all my service needs go smoothly. I strongly recommend JES More

by Donhroma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Took my truck in for a recall a few hours passed the rest was smooth sailing only the best at Jessup More

by closrobles68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Coming back to Jessup is like old times, before we became snowbirds. Same or even better than I remember service with warmth and friendship. Dan Jessup and his crew are terrific and Ron Austin helped tremend More

by decerex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Excellent customer service. DANIEL was very attentive to my issue. Excellent communicator kept me informed the entire time. They got my vehicle done right away which is very imp More

by BRENTWCRABTREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melly Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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