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Jessup Auto Plaza
Cathedral City, CA
1,704 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,705 reviews
May 28, 2018
Amazing service! Gary was THE BEST employee! Gary was absolutely amazing. He made sure to accomadate all of our needs. He was very helpful and informative! He went out of his way to make sure we Gary was absolutely amazing. He made sure to accomadate all of our needs. He was very helpful and informative! He went out of his way to make sure we picked the perfect car for our family. His kindness was greatly appreciated. I will definitely be coming back to this dealership for all of my future needs thanks to him! I recommend that everyone asks for him when going into the dealership if they want to have a 5 star experience! He took time to explain to me and my grandfather all of the functions of the car and was patient with my grandfather and his needs. I can't thank him enough and express how amazing his customer service was. THANK YOU THANK YOU. I'm in love with my new car :) More
by Ovirtue1!
Employees Worked With
Gary Levingston
May 16, 2018
Good service It was a good service and it’ was a fast process and it was great cause she knew what i was looking for in a truck It was a good service and it’ was a fast process and it was great cause she knew what i was looking for in a truck More
by Moneyman1234
Employees Worked With
Monica Morales
April 27, 2018
Best ever Everyone from the sales to finance and even the porter made my purchase amazing . They were courteous fast and no run around. I told them exactly what Everyone from the sales to finance and even the porter made my purchase amazing . They were courteous fast and no run around. I told them exactly what I wanted and they got it done Rob Jeansonne was great we will be lifetime customers More
by Linda
Employees Worked With
Rob Jeansonne, Ali Syed, Leland Riker
April 26, 2018
Great Customer Service I am on my 5th Suburban. I love Chevrolets Suburbans. My recent experience with Jessup Chevrolet’s service department is the finest I have ever had. S I am on my 5th Suburban. I love Chevrolets Suburbans. My recent experience with Jessup Chevrolet’s service department is the finest I have ever had. Sherry Downey, my service advisor was terrific! My air conditioner went out during a very hot day in Rancho Mirage. It took just one appointment and I was driving in air conditioned comfort with a few hours. I would highly recommend this dealership to anyone needing GM service. More
by George Stern
Employees Worked With
Shuttle drivers were professional and courteous. , Sherry Downey
April 24, 2018
Awesome customer service and overall experience They we're friendly and not pushy. Made my sales experience fast and smooth unlike past experiences at other dealers that I have NOT gone back to beca They we're friendly and not pushy. Made my sales experience fast and smooth unlike past experiences at other dealers that I have NOT gone back to because of it.I WOULD DEFINITELY GO BACK to Jessup and work worker them again. More
by Shakur03
Employees Worked With
Manny - Used Car Sales Manager, Graham Baker, Ken Huddy
April 23, 2018
Servicee Didn't purchase my car here, but do get it serviced here. Walter is great. Really appreciate his help and advice. And appreciate the pleasant loung Didn't purchase my car here, but do get it serviced here. Walter is great. Really appreciate his help and advice. And appreciate the pleasant lounge /waiting area. More
by sunfun82
Employees Worked With
Walter Cañas
April 17, 2018
Outstanding We have nothing but outstanding experience’s with Jessup. We have bought two cars from them and have had outstanding service!! We especially want to t We have nothing but outstanding experience’s with Jessup. We have bought two cars from them and have had outstanding service!! We especially want to thank Gary Levingston your sales person. He is very well versed in all the features of all the models and is so professional! If your looking for a new car don’t hesitate to ask for him!! More
by Richard
Employees Worked With
Graham Baker, Gary Levingston
April 07, 2018
5 star service Firstly, being a single woman I sometimes feel walking into a dealership alone, is like walking into a shark tank. They circle you and are aggressive Firstly, being a single woman I sometimes feel walking into a dealership alone, is like walking into a shark tank. They circle you and are aggressive with trying to make you buy. NOT so the case with Jessup Auto Plaza. I have had service done on cars prior and liked their commitment to service and their friendliness. I have to highly commend Gary levingston, for being the most knowledgeable, patient and honest salesman that I have ever run across. I made several calls to Gary asking specific questions. He was always right on it with a friendly and reassuring manner that made me want to go back and buy the car from Jesup. The day I went in to purchase the car Gary was there all set already had the car pulled up it was an absolute pleasure and a breeze to deal with Gary and Jessup. I could not have a better experience. More
by Karen
Employees Worked With
Gary Levingston
April 06, 2018
Amazing customer Service!! Braulio is the man! He provides nothing but excellent customer service! Always looking out! Monica was truly an angle! Amazing at her job, truly happy Braulio is the man! He provides nothing but excellent customer service! Always looking out! Monica was truly an angle! Amazing at her job, truly happy I had both Braulio and Monica. More
by Lyanez
April 03, 2018
Great sales experience. Had a great 1st sales experience with monica that i had to purchase a 2nd vehicle from her . Overall great experience friendly staff and well knowledg Had a great 1st sales experience with monica that i had to purchase a 2nd vehicle from her . Overall great experience friendly staff and well knowledged....thanks More
by Robert
