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Jessup Auto Plaza
Cathedral City, CA
1,583 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,583 reviews
December 27, 2024
Such a great experience! The team was very knowledgeable and helpful the entire time. Thank you for helping us with the right choice - We love the Escalade. The team was very knowledgeable and helpful the entire time. Thank you for helping us with the right choice - We love the Escalade. More
by christian45
Verified Customer
December 26, 2024
Jessup is were I bought my car and trust the good people who service it. who service it. More
by gene_seroka
Employees Worked With
December 26, 2024
Very courteous with no pressure tactics. I would return to this dealership for our next vehicle. I would return to this dealership for our next vehicle. More
by jj94301
December 26, 2024
Professional, efficient and courteous service is always my experience with Jessup. I’ve been using their services for 5 years and plan to continue. my experience with Jessup. I’ve been using their services for 5 years and plan to continue. More
by DADUWA
December 26, 2024
Frank was great too, really appreciate his assistance. Repair is beautiful and the paint match is superb. Repair is beautiful and the paint match is superb. More
by joandbo
Employees Worked With
December 25, 2024
From the moment I arrived I was treated very well. Daniel explained everything and kept me updated throughout my repair. In this day and age of non existent customer service it’s nice to know it does Daniel explained everything and kept me updated throughout my repair. In this day and age of non existent customer service it’s nice to know it does exist at your dealership. More
by johnmbrien
Employees Worked With
December 25, 2024
I think over 2 hours for an oil change, with an appointment scheduled, was a little long. Also, not a fan of the 3% added for using a credit card is not a good practice. appointment scheduled, was a little long. Also, not a fan of the 3% added for using a credit card is not a good practice. More
by JD760
Employees Worked With
Unknown
December 24, 2024
Buying our new Cadillac was easy and no hassle or pressure. Thank you for making buying a car such a pleasant experience! pressure. Thank you for making buying a car such a pleasant experience! More
by Marianna
December 23, 2024
I had a really good experience at Jessup Auto Plaza. I bought a car sight unseen which is a nerve wrecking situation but Jesus and Stephanie did a great job making me feel comfortable. They sent me mult I bought a car sight unseen which is a nerve wrecking situation but Jesus and Stephanie did a great job making me feel comfortable. They sent me multiple pictures, video and a FaceTime call to show me the condition of the car. Not to mention they answered my calls and text promptly which also helped me feel good about my purchase. I’d purchase from them again in future. Keep up the good work! More
by marlonabrown
December 23, 2024
I feel confident that they “know” my XLR-V and its requirements. The staff is almost always pleasant & professional. The service charges are usually competitive. And this time, I didn’t have an app requirements. The staff is almost always pleasant & professional. The service charges are usually competitive. And this time, I didn’t have an appointment, but they were able to service the car that same day, I’m not sure who it was that handled my transaction. Maybe Perez or Rivas? But, he was courteous & thorough. I think he might be new. In the past my advisor has been Sean Tisdale & he’s usually excellent. More
by desertfishpsp
Employees Worked With
