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Jessup Auto Plaza
Cathedral City, CA
1,699 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,699 reviews
December 03, 2024
David was a great help. Even though he was helping many people in a short period of time, he was calm, courteous, efficient, and thorough. Even though he was helping many people in a short period of time, he was calm, courteous, efficient, and thorough. More
by SUPERMANBRIAN32
Verified CustomerEmployees Worked With
December 02, 2024
I had a great car buying experience with Daniel Conner. He was helpful but not pushy, and he went above and beyond to make sure all of my many questions were answered. After our test drive, we took a day He was helpful but not pushy, and he went above and beyond to make sure all of my many questions were answered. After our test drive, we took a day to run comps and think about whether this was the right car. It was! We called Daniel to discuss $$ and we were able to get to acceptable terms for buyer and seller without the B.S. one gets from some dealers with undisclosed fees and unnecessary markups. I highly recommend Daniel Conner and would return to Jessup without hesitation. Thank you. More
by cathiemccullough1
December 02, 2024
Problem solved right away. Sean got me a loaner vehicle and told I could get car next day without appointment. Sean got me a loaner vehicle and told I could get car next day without appointment. More
by RICK@DESERTVIEWINS.COM
December 02, 2024
Efficient, courteous,knowledgeable. Helpful regarding next service at 50,000 mile service. Thank you very much Helpful regarding next service at 50,000 mile service. Thank you very much More
by meg2irwin
December 02, 2024
David Anderson excellent customer service very personable. The ladies in car rental were very professional, very helpful in the process of getting the loaner vehicle personable. The ladies in car rental were very professional, very helpful in the process of getting the loaner vehicle More
by mardirae49
Employees Worked With
December 02, 2024
David arranged same day service on a Saturday and holiday weekend. A very unlikely event. weekend. A very unlikely event. More
by fblanton66
Employees Worked With
December 02, 2024
Great! Sean Tisdale was the person that helped me he would as very helpful and attentive! Sean Tisdale was the person that helped me he would as very helpful and attentive! More
by RSMLCC61
Employees Worked With
December 01, 2024
Mely was great. Its been three plus weeks and im still waiting to hear back about parts that where supposed to be ordered to fix my window and door lock on my front Its been three plus weeks and im still waiting to hear back about parts that where supposed to be ordered to fix my window and door lock on my front passenger side door. Hoping to get it fixed sooner rather than later. More
by jimmyfran
Employees Worked With
December 01, 2024
I have used Jessup for 13 years and never had a complaint. Melly goes the extra mile to make sure that everything is done to perfection. Customer service at its best! complaint. Melly goes the extra mile to make sure that everything is done to perfection. Customer service at its best! More
by sivadams1
Employees Worked With
December 01, 2024
The service was average, with reasonable wait times, but communication and attention to detail could improve. communication and attention to detail could improve. More
by J Cassidy
Employees Worked With
