Back

Jessup Auto Plaza

Cathedral City, CA

4.6
1,722 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts. Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards. For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
Contact Dealership

68-111 E. Palm Canyon Dr

Cathedral City, CA

92234

Directions

By Type

Showing 1,722 reviews

October 03, 2024

Great service for the purchase of my new car. I have been buying car from Jessup for over 35 years. More

by shellysaundersps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Great customer service just took too long for an oil change almost 3 hrs long More

by Lalopez1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Good old school customer service! Scheduling process online easy. In person experience friendly and professional. Work completed ahead of schedule. Receiving a washed car is a nic More

by msterrygaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Very responsive and kept appraised of the status of my vehicle in for service and a tonneau cover installation. More

by pjcone12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Awesome job on my vehicle, new tires on my car and service, my thank you Daniel you were awesome! More

by gottavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

I am always well taken care of by both the service technician, Melissa Miller and Braulio Rodriguez. More

by AUBURN1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braulio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

The staff is all very professional. Just ordered a cadillac from Charlie Davis. Sean our service manager is the best!! More

by dpatricia_2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Working with the body shop at Jessup was a great experience. Amanda Lara has excellent customer service. More

by bossconstruction223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Lara
September 30, 2024

Although the wait was long, I enjoyed seeing the fantastic cars in the waiting area and I had things with me to keep me busy. More

by PATTIBLISSETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Great work- however connection issues with the insurance company caused a week delay in getting my car back even though it was finished! Also, my spare tire was not put back in the storage area, it was lef More

by michele16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer McKissick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Arzuaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
91
...