Jessup Auto Plaza - Service Center

Very poor knowledge of a 2025 Hummer EV. The software was reloaded because the EV would not charge, everything was rearranged on the screen. Once again no clue of how to fix it. If you The software was reloaded because the EV would not charge, everything was rearranged on the screen. Once again no clue of how to fix it. If you use them "GOOD LUCK" Repairs were 3 days on a brand new Hummer, one positive they did give me a loaner truck. More

My car needed a lot done because I hadn't trusted the service people I had talked with in the past. Brandie was knowledgeable and someone I felt I could trust with my car's needs along with the thorough service people I had talked with in the past. Brandie was knowledgeable and someone I felt I could trust with my car's needs along with the thorough mechanic Gerry. Just finished a 1000 mile trip and I couldn't be happier with my car. Thank you Jessup! More

My appointment was at 730am as I work. I waited for over an hour to be met by a service advisor. I waited for over an hour to be met by a service advisor. More

As my second time getting my Corvette serviced Im pleased overall. The only issue is organization. You walk in and kinda stand around until someone can speak to you. No one acknowledges you when you walk in. overall. The only issue is organization. You walk in and kinda stand around until someone can speak to you. No one acknowledges you when you walk in. A nod, or a be right with you. I know they are busy but as I learned long ago a simple nod would help. My service writer (cant remember her name) was very nice, professional and efficient. Ive worked in many dealerships and was a service writer. So Im happy with my experience. I believe its more with set up than anything else More

The service was great, the representatives were very customer service friendly and helpful, Thank you customer service friendly and helpful, Thank you More

Daniel is very detail-oriented, helpful and efficient. Service and sales are top notch at Jessup. Service and sales are top notch at Jessup. More

I miss the coffee, muffins and fruit. I get it it's not a restaurant. I received great service. Thanks. I get it it's not a restaurant. I received great service. Thanks. More

Very friendly and patient people. They helped me and answered any questions I had. Very knowledgeable They helped me and answered any questions I had. Very knowledgeable More

Truck service was done when they said it would be done. THey washed lthe truck beforte giving it back to me. THey washed lthe truck beforte giving it back to me. More

Very very helpful through the whole service process from checking in my vehicle to leaving the dealership. Great experience checking in my vehicle to leaving the dealership. Great experience More