Jessup Auto Plaza - Service Center

Jessups total experience has declined over the years. The communication is lacking and they do not do any sort of car cleaning after a service, like they used to. The communication is lacking and they do not do any sort of car cleaning after a service, like they used to. More

Amanda was great to work with. Thanks and Ill be sure to pass her info around. Thanks and Ill be sure to pass her info around. More

Awesome customer service indeed ! !! Very satisfied from sales to service and parts they took care !! Very satisfied from sales to service and parts they took care More

Ron found my work order at another dealership and I expressed I would not go out there so he went out of his way to get the cameras to their shop asap and got it done in that day!! I’m grateful he help expressed I would not go out there so he went out of his way to get the cameras to their shop asap and got it done in that day!! I’m grateful he helped me out and got it done! Always a positive experience at Jessup’s and a long time area family I’m grateful to know!! More

Exceptional Jessup Auto Plaza begins with the kind and friendly voice of Service rep Stan Sterling calling to remind me of needed service for my CT5. Friendly text reminders follow. The day of service, friendly voice of Service rep Stan Sterling calling to remind me of needed service for my CT5. Friendly text reminders follow. The day of service, I was greeted, as always, with smiles and a warm welcome. My service appointment was timely; an Uber driver provided a ride to my office; and, my car service was completed in the time promised. I am well cared for by Jessup Auto Plaza and it is most appreciated. More

Communication is a one-way street with Jessup's, in my experience. I wasn't happy with the guy who sold me my car but he left the agency soon after so....... My continuing problem has been with the w experience. I wasn't happy with the guy who sold me my car but he left the agency soon after so....... My continuing problem has been with the website which is NOT particularly interactive and the other is with the communications with the Service Department. More

It always an amazing and professional experience. They truly put the customer first its a well oiled machine! They truly put the customer first its a well oiled machine! More

I recommend for buying, but the auto repair really dropped the ball. Went in for routine oil/filter/tire rotation/ etc at 15,000 because I was going on a trip. 10 miles into said trip, 2 of my 4 tires dropped the ball. Went in for routine oil/filter/tire rotation/ etc at 15,000 because I was going on a trip. 10 miles into said trip, 2 of my 4 tires needed air. Really? They rotated them without checking? Boo. Hiss. I'll go to Jiffy Lube next time. More

So professional, available, and with a high level of expertise and experience. I highly recommend Jessup! expertise and experience. I highly recommend Jessup! More

I have been going to Sean Tisdale for all of my service needs. He is a services advisor that I feel I can trust needs. He is a services advisor that I feel I can trust More