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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
1,126 Reviews

1,126 Reviews of Jessup Auto Plaza - Service Center

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July 02, 2025

Fast customer service but technician did not reset counter for cabin air fliter or did not replace when I got in vehicle counter was still set at 46% life. Work order shows that it was requested and d More

by pooring04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Daniel and his team did an excellent job with courtesy and compassion and consideration kept me informed daily. SUV drove brand new. More

by aguayocg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Leo was amazing and very happy with my service as usual Jessup always has my best interest. Thanks More

by CLIFFCSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Machuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Daniel did a great job, Cadillac worthy! I haven't had the best experiences with other local Cadillac dealers, but Daniel was outstanding. More

by jimshumate44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Good service Melissa was very helpful. Service was done with good timing. Will come back again. More

by skrmateo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Sergio had clear communication with me and answered all of my questions. Work was completed in a timely manner. More

by jennifer.a.langley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Great pick up and excellent return service. Work was done quickly and price was fair. More

by principalvalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

You fixed the problem the first time we brought our XT5 in to check out the ac not working like it should and we Thankyou it did not cost a lot . We bought the Car From you and try to keep loyal to your d More

by vicarinvestmnts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

The service was great the day of my appointment. Don’t change anything. Good job!!! More

by cquintanilla78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melly Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Great VIP service. From picking up my car, programing the key fob, detailing, wash and then delivering it back to me. More

by ashlocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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