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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
962 Reviews

962 Reviews of Jessup Auto Plaza - Service Center

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April 24, 2025

Overall very good experience, easy to book appointment. Confirmation and status all via text message. Very good all around. More

by lenfinegold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
April 24, 2025

It was accurte fast , great communication, no more then 3 day to fix my car, over all fantastic More

by E.SANTANAX13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Smooth experience with Cesar and Melissa explained the process as well as the findings after inspection was complete…. More

by mblackwell3070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Great service and great follow up. Would highly recommend jessup Auto plaza to anyone who needs service More

by homesonocean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Professional and efficient. Completed the necessary work I promptly. Arranged for shuttle to and from my home. More

by joann3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Sean has always been an excellent service advisor - he is professional and has taken care of my needs! More

by Kerry Deal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Clean facility and employees were very friendly and understanding about my concerns. Patrick Perez kept me informed about what was being done and when my car was ready More

by dsteeletx
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Perez
April 18, 2025

We had a good result after a couple of mishaps. However they are a company good enough to make it right. I'm thankful that all was made good for our company"s car. More

by deanna_nel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
2.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Anderson was very helpful.
April 18, 2025

I love my Cadillac Escalade. This dealership has a great staff and decent service department. My vehicle came out dirtier than it went in though and cost was expensive. More

by matd3030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Daniel Mehia was professional and knowledgeable. I will come back for further assistance.thank you. More

by mrswinter09
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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