Jessup Auto Plaza - Service Center

Everything was professional with timely service. The dealership is clean and well laid out. I like the Uber service. The dealership is clean and well laid out. I like the Uber service. More

Go somewhere else so they can explain about things they didn't even try to help couldn't get a general idea when I can a tow hitch harness and still don't know when it is can get it gonna go to another dea didn't even try to help couldn't get a general idea when I can a tow hitch harness and still don't know when it is can get it gonna go to another dealer More

Stan is knowledgeable and did a good job with a quick turnaround to get my Vette going!! turnaround to get my Vette going!! More

Worst service we have ever experienced. Told us to bring car in for recall (we had not lights etc) when they got the car they told us they didn't have the part. No loaner the first day. Told us to bring car in for recall (we had not lights etc) when they got the car they told us they didn't have the part. No loaner the first day. The next day received a loaner which we had for 13 days. Summary sheet said all work had been completed. Rattle is still there. Sheet said we refused to ok a new air filter - no one ever asked us about that so now will have to take it back in to somewhere else and have that done. Disorganized, uncommunicative - could not get a return call from Stan so finally called our salesman, David, and we received a call back immediatley. Left many messages - heard nothing from dealership. Worst experience ever and we bought a new Cadillac for the first time. Now wondering if that wasn't a huge mistake for many reasons. More

Professional, friendly and very efficient. My transaction was handled in a short amount of time. My transaction was handled in a short amount of time. More

This is a large well established dealership with lots of moving parts and it functions well, sometimes not efficiently, but that’s the nature of the beast! Even with making a service appointment, plan on sp moving parts and it functions well, sometimes not efficiently, but that’s the nature of the beast! Even with making a service appointment, plan on spending several hours to see your vehicle again! More

Responsive friendly and seems like a very busy dealership. It was a very hot day, comfortable lounge dealership. It was a very hot day, comfortable lounge More

Our service writer, Brandie Gill listened to all of our questions and concerns and addressed each one. questions and concerns and addressed each one. More

Very happy with Jessup. Service dept is always friendly and honest. Wouldn't take my Buick anywhere else! Service dept is always friendly and honest. Wouldn't take my Buick anywhere else! More

Very good service . Do not like the 3 percent charge for using my credit card. ??? Do not like the 3 percent charge for using my credit card. ??? More