Back

Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
1,003 Reviews

1,003 Reviews of Jessup Auto Plaza - Service Center

Sort by
April 30, 2025

Daniel is a great help, he really takes the time to make sure I’m good. More

by ktolentino1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Came in on Saturday, April 26th for a basic service appointment (oil change, new filter, tire rotation etc.). Appointment was scheduled for 8:00AM. Every aspect of customer service was horrible and did More

by postclan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Frizzell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Braulio Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Always pleased with this dealership. Chris King has a great crew and they are always professional and knowledgeable. More

by dwblankensop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris King
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

These people are only in it for the money! They will tell you need things done to your cars that don’t! Scam artists at its finest here More

by Nicolelo4677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandie Gil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melly Gil
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

What a kind young man. He fully explained each procedure, fixed the display to my husbands request and guided me to the lounge. More

by wadediana2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Jessup is a very efficient dealership From the sales department to the service department I’ve been very pleased with my experiences More

by granadaguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Great service need to improve pick up process. Had to wait 17 minutes after being told it was ready More

by lisa.ford62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Sean took excellent care of me and came out to greet and assist me. Interaction was pleasant, efficient and professional. He kept me fully informed More

by REWJDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Melissa Gil was very helpful making sure the service was done on my car. She explained everything I needed to know and kept me informed. Thank you😁❤️🚗 More

by barbhaney777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melly Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone who worked on my car was wonderful, I think Jose in parts went above the call of duty, thank you so much!
April 28, 2025

Everyone i had contact with was polite and quick to take care of me. The service was completed in the time they said and they even washed the car. A very happy customer! More

by LESLIE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Machuca
...
6
...