Jessup Auto Plaza - Service Center

Great customer service just took too long for an oil change almost 3 hrs long change almost 3 hrs long More

Good old school customer service! Scheduling process online easy. In person experience friendly and professional. Work completed ahead of schedule. Receiving a washed car is a nic Scheduling process online easy. In person experience friendly and professional. Work completed ahead of schedule. Receiving a washed car is a nice finishing touch! More

Very responsive and kept appraised of the status of my vehicle in for service and a tonneau cover installation. vehicle in for service and a tonneau cover installation. More

I am always well taken care of by both the service technician, Melissa Miller and Braulio Rodriguez. technician, Melissa Miller and Braulio Rodriguez. More

The staff is all very professional. Just ordered a cadillac from Charlie Davis. Sean our service manager is the best!! Just ordered a cadillac from Charlie Davis. Sean our service manager is the best!! More

Working with the body shop at Jessup was a great experience. Amanda Lara has excellent customer service. experience. Amanda Lara has excellent customer service. More

Although the wait was long, I enjoyed seeing the fantastic cars in the waiting area and I had things with me to keep me busy. fantastic cars in the waiting area and I had things with me to keep me busy. More

Great work- however connection issues with the insurance company caused a week delay in getting my car back even though it was finished! Also, my spare tire was not put back in the storage area, it was lef company caused a week delay in getting my car back even though it was finished! Also, my spare tire was not put back in the storage area, it was left in my trunk and after I drove the car a day, an alert light came on and I had to go back to get it reset. More

Stan is always very helpful. Unfortunately manufacturer (GM) supply and back orders have caused several significant delays. Unfortunately manufacturer (GM) supply and back orders have caused several significant delays. More

Sean was great. He remembers me, my car and its issues. He is friendly and efficient. I feel like I have a friend at the dealership. I feel the same about Anderson, He remembers me, my car and its issues. He is friendly and efficient. I feel like I have a friend at the dealership. I feel the same about Anderson, the salesman who sold me the car. More